We are seeking a motivated and detail-oriented Internal Sales Facilitator to join our dynamic sales team in Smeaton Grange, New South Wales. This permanent, full-time role is crucial for driving sales growth and enhancing customer relationships. The successful candidate will play a key role in supporting our sales initiatives, ensuring that our clients receive exceptional service and timely solutions to their needs.
Responsibilities:
- Assist the sales team in managing customer accounts and processing orders efficiently.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with the sales team to develop and implement sales strategies.
- Maintain accurate records of sales activities and customer interactions in the CRM system.
- Prepare sales reports and forecasts to support decision-making.
- Coordinate with other departments to ensure seamless order fulfilment and customer satisfaction.
- Participate in training and development sessions to enhance product knowledge and sales skills.
Qualifications:
- Proven experience in a sales support or internal sales role, preferably within a commercial setting.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Excellent organisational skills and attention to detail.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work collaboratively in a team-oriented environment.
- A proactive approach to problem-solving and a strong customer focus.