Join Norsta North and Contribute to Australia’s Maritime Security.

THE OPPORTUNITY

If you are passionate about contributing to large-scale operations and have experience in any of the areas listed—particularly within Maritime Sustainment—we strongly encourage you to apply.

Join our team and play a key role in delivering excellence across project execution, resource management, and operational performance.

We are seeking a skilled Quality & Document Control Officer with a minimum of five years’ experience managing documentation within an Integrated Management System (IMS) or a similar environment.

This role is responsible for coordinating the control, maintenance, and distribution of management system and organisational documentation, ensuring records remain accurate, current, accessible, and compliant with applicable requirements. Working collaboratively across the business, the successful candidate will support document governance activities, improve document management processes, maintain efficient workflows, and provide essential support to internal stakeholders.

NOTE: As a condition of this role, you must be able to obtain (and hold) Baseline Defence security clearance, which requires Australian Citizenship. A National Police Check will also be undertaken.

WHO WE ARE

NORSTA manages the planning, scheduling, and coordination of maintenance services for the Commonwealth’s Royal Australian Navy fleet and other nominated vessels. Our vision is to be the preferred maritime sustainment enterprise, trusted to deliver capability, reliability, and readiness. We are committed to continuous improvement, quality, and excellence in everything we do. Operating within a dynamic and complex defence industry environment, we offer a challenging and rewarding workplace where no two days are the same.

NORSTA VALUES:

- Safety: Prioritising the well-being and protection of self and all individuals, assets, and the environment.
- Quality: Embraces best practice by delivering high standards of work with uncompromised accuracy and quality.
- Unity: Contributes to a positive team spirit by fostering a sense of collaboration and a shared purpose.
- Integrity: Builds trust by consistently demonstrating reliability, authenticity, trustworthiness,



and adherence to ethical standards in all actions and decisions.
- Responsibility: Is accountable for oneself, considers the impact on others, fulfills commitments and manages resources effectively to proactively address challenges.
- Excellence: Striving for outstanding results through continuous improvement, actively seeking feedback, and making necessary adjustments to achieve outstanding results.
- Sovereign Regional Focus: Maintaining an independent focus on regional needs.

WHAT YOU WILL BRING

The Quality & Document Control Officer will be able to:

- Maintain and enhance document control systems, registers, and numbering structures to ensure secure document management, version control, and accurate record keeping. Preventing duplication, loss and version inconsistencies and ensuring compliance and effective support of organisational operations.
- Provide user training and support, collaborating with stakeholders to ensure consistent and effective document management practices.
- Maintain document tracking records, monitor document status and approvals, and follow up with stakeholders to ensure timely completion and accurate document control.
- Act as the central point of contact for document-related inquiries and coordinate with various departments to ensure document integrity
- Ensure documents meet compliance requirements and quality standards through regular reviews, audits, document preparation, and coordination of approvals across the business.

Required Qualifications & Experience:

- 5+ years’ experience in document control or a similar role.
- Excellent attention to detail, accuracy and organisational skills
- Strong commitment to accuracy, integrity, and compliance
- Strong organisational and time management skills
- Strong understanding of document control standards and best practices
- Spots inconsistencies quickly
- Maintains clean audit trails
- Demonstrated ability to write clear procedures and work instructions




- Strong interpersonal skills with the ability to build collaborative relationships
- Ability to manage across various departments internally and externally
- Effective communication and coordination abilities.
- Good understanding of ISO9001
- Proficiency in MS Office 365, SharePoint and basic reporting tools.

Certifications (Preferred but Not Mandatory)

- Internal or Lead Auditor Training
- ISO 9001 Quality Management System training
- Continuous Improvement (Lean and Six Sigma)

HOW TO APPLY

Click the “Apply” button, upload your most current resume/CV and any additional documents to support your application.

KEY – You will be notified via email from Norsta North’s candidate application platform instructing you to continue your application process answering various screening questions.

**Applicants who do not complete the screening question, will be automatically rejected**

For further details or position description about this role, please contact Lynda 0447 697 303. We will be regularly reviewing applications and will close the advert once the right candidate is found. If you’re interested, we encourage you to apply early.

WHY JOIN US?

- Veteran-Friendly Employer: We are proud to support Veterans and recognise the valuable skills and experiences they bring to the workforce. We encourage applications from Veterans and are open to discussing how we can assist in your transition to a civilian career. If you are a Veteran, please reach out to us to explore how your unique talents can be leveraged within our team.
- Equal Opportunity Employer: At Norsta, we believe that different perspectives and strengths enrich our work environment and contribute to our success. We actively encourage applications from individuals of diverse backgrounds and are committed to fostering diversity and inclusion in our workplace. We welcome applications from Aboriginal and Torres Strait Islander people and candidates from all diverse backgrounds.

We are committed to creating an inclusive environment that honours and celebrates the cultures, histories, and knowledge of Aboriginal and Torres Strait Islander peoples.

Only shortlisted candidates will be contacted for further consideration.

📌 Quality & Document Control Officer (Darwin)
🏢 NORSTA North Pty
📍 Darwin