The Company

Our client is a highly regarded professional services firm with an established reputation for excellence, a collaborative culture and a commitment to delivering an exceptional client experience.

With approximately 300 headcount across Melbourne & Sydney, the organisation offers a sophisticated working environment, a strong brand and a team that values professionalism, discretion and high standards of service.

They are seeking an experienced Operations Manager to oversee office services, facilities and security across both locations, ensuring the smooth day-to-day running of the business.

The Role

You will lead the office operations function, managing a team of 4 responsible for the firm's back-of-house services, facilities and operational support. They are looking for a client-focused mindset, with a commitment to delivering exceptional service standards.

This is a hands-on leadership role requiring someone who can balance strategic oversight with day-to-day problem-solving, while continuously improving service delivery and operational standards across both offices.

This role is fully office-based, Monday to Friday, with standard hours of approximately 9am-5pm, at their gorgeous Melbourne CBD office.

Duties

- Lead, coach and develop an office operations team of 4 across Melbourne and Sydney
- Oversee facilities management, including building relationships, leases, maintenance and office services
- Manage external contractors, suppliers and service providers, ensuring high standards and value for money
- Oversee security procedures and protocols to safeguard the firm's people, premises and assets
- Coordinate workplace health and safety inspections,



risk assessments and incident reporting
- Manage operational budgets, procurement, contract negotiations and service level agreements
- Oversee fleet management, including vehicle servicing, registration, insurance and maintenance

Your Profile

- Previous experience in an Office Operations Manager, Facilities Manager, Business Services Manager or similar role
- Experience within a legal, accounting, financial services or other high-end professional services environment - essential
- Proven people management skills, with the ability to coach, develop and motivate a team
- Experience managing security, workplace safety and business continuity processes - desirable

Perks & Benefits

- Join a prestigious and well-established skilled services organisation
- Work within a beautiful, high-quality CBD office environment
- Fully funded all day café
- Additional leave entitlements
- Market leading leadership programs

Apply Today

Please send your resume by clicking on the apply button.

Reference Number: 06810-0013522919KB

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📌 Operations Manager (Melbourne)
🏢 Robert Half
📍 Melbourne