About Us

TMG Industrial is a trusted supplier of industrial products, proudly offering over 800 items across diverse categories, including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America.

With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States and has now expanded into Australia. Last year, the company launched its Australian operations, which have been met with robust and sustained demand. In response, we are expanding our team to ensure continued service excellence and to support our growing customer base.

Join us as we establish strengthen our presence down under and be part of our exciting global growth journey.

Position Overview

As a Sales Representative, you will be instrumental in driving AU sales growth by quickly quoting and closing off orders. You will focus on speed, accuracy, and a smooth customer buying experience.

During your probationary period, you will handle both Customer Support & Sales to gain hands-on exposure to our products, systems, and customer needs. This training period is designed to give you a deep understanding of what we sell and how our customers use it, so you are fully equipped to succeed in a fast-paced sales environment.

What You’ll Be Doing:





- Use persuasive sales techniques in answering inbound sales calls/emails, make product recommendations and close deal efficiently

- Process timely and accurate quotations to customers via email or phone

- Ensure customers remain engaged during the entire sales process by creating urgency, emphasizing value, and actively following up quotes to close the deal.

- Build, manage and maintain positive relationships with existing and prospective customers

- Manage a high volume of inbound/outbound telephone calls and emails with efficiency

- Stay informed and continuously expand knowledge product knowledge to effectively assist clients and convert to sales.

- Assist with branch operations and other branch-related tasks from time to time, as needed.

What You Bring:

- Minimum of 2 years Australian working experience in customer service, sales, or a related field; experience in industrial, agricultural, or automotive sectors is an asset.

- Excellent communication and active listening skills, with the ability to explain technical concepts to non-technical customers.

- Strong organizational skills to manage multiple customer needs and follow-ups in a timely manner.

- Working knowledge of Shopify & Zendesk and experience with other e-commerce platforms is an asset.

- Experience as a mechanic, handy person, or with technical products is considered a plus.

📌 Sales Representative (Melbourne)
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