To achieve the overall financial targets in accordance with Company Policies and Procedures by providing superior customer service. The position operates within Mister Minit brand. The incumbent has primary responsibility for the achievement and maximisation of financial objectives. The position must comply with all stated Company Policies, Procedures and guidelines on all aspects relating to the shop operation.
Key responsibilities
- Maintaining key relationships with Director, Area Managers, Support Office Team, Retail Centre Management and other stores within the retail centers
- Interviewing and selection of shop members and supervisors
- Rostering including all breaks in accordance with Company policy
- Overseeing the performance and quality of services provided by each shop member
- Reviewing the sales performance of shop(s)
services and product turnover volume – recommend and undertake repricing valuation or further promote and market underperforming services and products in accordance with market sentiment and profit margins
- Reporting and recommend sales and marketing initiatives
- Recommend staffing and seasonal promotional budget
- Monitor inventory and supplies to ensure each shop do not undergo any shortages
- Liaising with Suppliers and franchise office for stock ordering and any relevant matters
- Ensure all shop members are aware and in compliance to occupational health and safety regulation as well as Mister Minit's internal workplace safety and procedure policies
About you
- Qualification – Diploma of Business / Management or higher
- Relevant retail management experience
- Track record of leadership and management skills is required
- At least one trade knowledge and experience of our provided services
📌 Shop Manager (Miranda)
🏢 Mister Minit Miranda
📍 Miranda
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