Front of House Administrator (Castlemaine)

Front of House Administrator (Castlemaine)

09 Oct
|
Belle Property Australia
|
Castlemaine

09 Oct

Belle Property Australia

Castlemaine

BELLE PROPERTY CASTLEMAINE

Full time position

- National Brand with supported staff training

- Friendly, professional team with hands on Directors

- Customer service focused

As the first point of contact for our clients and community, you’ll play a pivotal role in creating an exceptional first impression at Belle Property Castlemaine.

We’re seeking a confident, highly organised and proactive individual to join our busy administration team, providing front-of-house, administrative and marketing support.

The Position

Your strong administrative skills and an ability to grasp current concepts quickly and efficiently will see you excel in this role. You will be customer focused, well presented, articulate, organised, energetic, excellent attention to detail and committed to working with deadlines. Belle Property has a number of policies and procedures that need to be followed ensure continuity and follow though. Receiving on job training and external Belle Property training.

Duties include, although not limited to:

- Opening and closing of office – keys and key registers to be locked away

- Greeting people in person and answering telephone and directing calls to appropriate departments,

- Work closely with sales and PM departments

- Sales document preparation from set up of files, hard form and soft copy including any changes as per Belle Property procedure

- Data base entry into CRM and Trust Software

- Photo, Stock board and Floorplan management

- Preparation of appraisals

- Receiving of photos and floorplans for agent approval and filing

- Preparation of appraisals through Real Hub

- Preparation of PPS

- Preparing contracts as per agent instructions





- Generating Ad for through Real Hub and marketing material

- Marketing preparation (including design, proofing & producing) of brochures and additional marketing if required

- Receipting rental moneys/ sale deposits

- Open for Inspection tags weekly

- Maintaining and updating database and web

- Uploading new properties onto the web

- Entering Sales & CRM database upkeep

- Maintaining and updating stock list

- Assisting Property management with administrative duties and maintenances as requested .

- Maintain key register and sign keys in and out recording the information

- General administrative duties including photo coping, scanning, filing and archiving of files.

- Monthly stocktake of administrative materials

- Assisting with community events

- Monthly reconciliation of petty cash

- Assisting all staff when required

- General cleaning tasks within the office

- Ensuring and clean and neat workspace and cleaning surfaces as required

The Person

- Excellent verbal and written communication skills

- Excellent telephone manner

- Excellent organisational, attention to detail and time management skills

- Motivation, initiative and ability to work autonomously

- High level of computer skills ( Property Me , Agent box Word, Excel, Outlook, in design, facebook and Instagram )

- Impeccable presentation, attention to detail and be able to multitask

- Able to follow instruction

- Able to work in a friendly team environment and individually

Qualifications

- Agents Representative Certificate (preferred or committed to completing)

- Current police check

Full Time Position

- Monday - Friday 9am - 5.30pm

📌 Front of House Administrator (Castlemaine)
🏢 Belle Property Australia
📍 Castlemaine

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