- Family Owned Business with over 20 years experience in the 4WD Industry
- Work with and represent a premium Australian 4×4 Brand
- Full time Position (Mon-Fri 8am-5pm)
- Rotating Saturday Shifts (9am-12pm)
- New Showroom and Workshop facilities
- Friendly Team Environment with other experienced staff
- Market Competitive wages – based on experience and performance
About you:
- A very strong customer service ethic
- The ability to work autonomously and as part of a team
- Outstanding follow-up skills combined with excellent attention to detail
- Excellent communication skills, both written and verbal.
- Strong sales and negotiation skills
- Retail display flair and creativity
- High energy and enthusiasm
- A passion for four wheel drives
- A mechanical aptitude and 4X4 experience is beneficial. (selling, installing or using aftermarket accessories including Suspension, Fuel Tanks, Bullbars, Canopies, Roof Racks, Spotlights, Dual Batteries and more)
- Valid Driver’s license is preferred.
About the Job:
Complete the daily tasks required for store operation and ensure that promised delivery times and quality standards are being met. Including:
- Answering sales enquiries both over the counter, by phone, and by email.
- Preparing sales orders and quotes for retail, dealer and trade customers
- Processing and completing customers’ orders in line with company processes.
- Processing POS payment for retail customers, and occasional invoicing.
- Communicating with the customers and suppliers’ network to book in vehicles for fitment after parts arrive.
- Stock ordering and maintenance in line with company processes.
- Monitoring retail backorders and open orders for the branch.
- Communicating with the Workshop Manager and Store Manager to ensure that all work involving fitting is completed on-time, in-full and to high standards.
- Maintain clean and tidy showroom area with full shelves and current displays and ticketing
- Working at special events such as 4X4 shows and open days.