An opportunity has arisen for an experienced Trade Finance Operations leader to take responsibility for a large, established function within a leading financial services organisation.

Leading a large team across Australia and offshore, this role will have end-to-end accountability for operational performance, service delivery, risk and controls, workforce capability, and transformation across a broad Trade Finance environment. This is a senior leadership position suited to someone who combines deep Trade Finance knowledge with proven experience leading large, complex operations teams. Your responsibilities will include:

Lead a large Trade Finance Operations function of approximately 100 people across onshore and offshore teams

Oversee operational delivery across documentary trade, trade finance lending, borrowing base, and structured trade products

Develop and lead a strong management team, creating clear accountability across the function

Drive operational performance, service standards, and positive customer outcomes

Maintain a strong risk and controls environment, including governance, operational resilience, and regulatory obligations

Lead the response to material operational incidents, control gaps, and complex issues

Partner with senior stakeholders across Institutional and Business Banking

Identify opportunities to simplify processes and improve operational efficiency

Lead transformation initiatives across automation, operating-model improvement, and offshore service delivery

Build workforce capability and ensure the function is positioned for future growth and change.

An opportunity has arisen for an experienced Trade Finance Operations leader to take responsibility for a large, established function within a leading financial services organisation.

Leading a large team across Australia and offshore, this role will have end-to-end accountability for operational performance, service delivery, risk and controls, workforce capability,



and transformation across a broad Trade Finance environment. This is a senior leadership position suited to someone who combines deep Trade Finance knowledge with proven experience leading large, complex operations teams. Your responsibilities will include:

Lead a large Trade Finance Operations function of approximately 100 people across onshore and offshore teams

Oversee operational delivery across documentary trade, trade finance lending, borrowing base, and structured trade products

Develop and lead a strong management team, creating clear accountability across the function

Drive operational performance, service standards, and positive customer outcomes

Maintain a strong risk and controls environment, including governance, operational resilience, and regulatory obligations

Lead the response to material operational incidents, control gaps, and complex issues

Partner with senior stakeholders across Institutional and Business Banking

Identify opportunities to simplify processes and improve operational efficiency

Lead transformation initiatives across automation, operating-model improvement, and offshore service delivery

Build workforce capability and ensure the function is positioned for future growth and change.

About you

Deep experience within Trade Finance / Trade Services Operations

Robust knowledge of documentary trade and trade finance products

Experience leading a large-scale operations function, ideally through multiple layers of management

Experience managing geographically distributed and/or offshore teams

Strong understanding of operational risk, controls, governance, and regulatory requirements

Demonstrated experience managing significant operational issues and driving remediation

Experience delivering transformation, process simplification, and/or automation

Strong commercial judgement and the ability to balance risk, customer, and operational outcomes

The credibility to influence and advise senior executives

A track record of developing high-performing leadership teams

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📌 Director - Trade Finance Operations (Haymarket)
🏢 GOW Recruitment
📍 Haymarket