- Launch Yo-Chi's first Tasmanian venue and lead a new team.
- Competitive Salary + Quarterly Bonus + Potential Profit Share
- Enjoy career growth, flexible rosters, free Yo-Chi, and staff perks.
For the very first time ever, we're bringing Australia's favourite frozen yogurt experience to Tasmania, and we're looking for an exceptional Venue General Manager to lead the launch!
About Yo-Chi
Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.
We’re growing across Australia and internationally, and it’s all driven by our people. As a family-owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.
About the Role
This isn't just another venue leadership role. It's an opportunity to be part of Yo-Chi history. You'll play a key role in opening the doors, building an incredible team from the ground up, creating unforgettable guest experiences, and establishing the 'CHI' in a brand new market.
As Venue General Manager, you'll lead from the front, inspire a high-performing team, and take ownership of every aspect of venue success. From creating an amazing culture to driving operational excellence and commercial results, you'll be empowered to make a real impact from day one.
If you're driven by people, love building teams, thrive in fast-paced environments, and want to be part of something special from the very beginning, keep reading!
What you’ll be doing:
- Be the driving force of the venue, visible, engaged and leading from the front every shift
- Deliver exceptional guest experiences that reflect the energy and character of Yo-Chi
- Coach, develop and motivate your team in real time
- Build a strong,
accountable and positive team culture
- Oversee daily operations with a focus on quality, consistency, food safety and presentation
- Manage labour, COGS and P&L; to deliver strong commercial performance
- Own venue KPIs, budgets and performance, identifying opportunities to drive sales and profitability
- Recruit, train and retain high performing team members
- Build strong connections with the local Hobart community and help make Yo-Chi a destination people love
What we’re looking for:
- Proven leadership experience managing hospitality, retail or QSR venues
- Strong operational expertise across rosters, stock and performance metrics
- Availability across a flexible Monday to Sunday roster
- A people first leadership style with a genuine focus on developing your team
- Someone who is calm under pressure, resilient and solutions-focused
- A leader who takes ownership, brings great energy and loves creating positive experiences for both customers and their team
Why you’ll love it here:
- Competitive salary plus quarterly performance bonuses
- Potential Profit Share arrangement
- Free Yo-Chi every shift plus staff discounts
- Real career growth opportunities as we continue to expand
- Access to our Happiness Hub for wellbeing, learning and mental health support
- A genuinely fun team culture with socials, team dinners and a crew you’ll love working with
- Adaptable rotating rosters that work with your lifestyle
The exciting part
You'll set the standard, build something special from the ground up, and create a venue the Hobart community can't wait to come back to.
To set you up for success ahead of the Hobart opening, this role will require approximately 4 weeks of paid training in Melbourne, VIC prior to launch. Travel and accommodation support will be provided.
Sound like your kind of role? Check us out on Instagram @iloveyochi or visit our website.
📌 Venue General Manager (Hobart)
🏢 Yo Chi
📍 Hobart