Director of Food & Beverage - Emirates Wolgan Valley, a Ritz-Carlton Lodge

Responsible for total food and beverage service daily operations across the resort, including Signature Restaurants, Lounge Bars, In-Lodge Dining, and Bespoke Events/Catering. Reporting directly to the Hotel Manager, this position oversees the development and execution of departmental service strategies, ensuring strict adherence to Ritz-Carlton Gold Standards and ultra-luxury operational expectations. Working in close collaboration with the Director of Culinary, this role guarantees that all front-of-house F&B; service operations meet target luxury guest needs, foster associate engagement, grow revenues, and maximize financial performance across the reserve.

Key responsibilities

Align F&B; service operating strategies with resort objectives and lead execution across all front-of-house dining outlets, bars, and event venues

Collaborate closely with the Director of Culinary to ensure seamless coordination between kitchen and service teams

Supervise daily shift operations, enforcing compliance with company policies, brand standards, safety regulations, and local liquor laws

Monitor front-of-house staffing levels to balance financial goals, operational requirements, and guest service

Oversee order and purchasing strategies for service equipment, chinaware, glassware, linen, and beverage/wine inventory

Direct an effective monthly self-inspection program across all front-of-house dining venues, bars, service pantries, and wine cellars

Establish clear service expectations and hold the F&B; service leadership team accountable for demonstrating luxury service behaviors

Formulate, manage, and execute the comprehensive annual F&B; service and beverage operating budget

Mentor,



coach, and create personalized career development paths for direct reports and emerging hospitality service talent

Analyze guest satisfaction metrics, comment cards, and direct feedback to initiate swift corrective actions

About you

High school diploma or GED with 6 years of experience in food and beverage, restaurant management, event management, or related professional area within a luxury hotel or resort workplace

OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 4 years of experience in food and beverage, restaurant management, event management, or related professional area within a luxury hotel or resort environment

Strong communication and leadership skills with ability to motivate teams

Proven functional expertise, passion for hospitality, and entrepreneurial drive

Knowledge of beverage market trends, fine wine developments, and regional mixology concepts

About us

At Marriott International and The Ritz-Carlton, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. The Gold Standards are the foundation of The Ritz-Carlton and guide us each day to be better than the next. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

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📌 Director of Food & Beverage - Emirates Wolgan Valley, a Ritz-Carlton Lodge
🏢 Emirates Wolgan Valley
📍 Wolgan Valley