Job Description

- Lead and inspire the Club Millesime team to exceed daily, monthly, and yearly targets through coaching, mentoring, and hands-on support.
- Ensure every guest interaction delivers an exceptional and memorable experience.
- Uphold high standards of service, security, and safety across all areas.
- Represent the Club Manager and Club Supervisor when needed, resolving guest concerns efficiently and professionally.
- Oversee smooth operations, including ambassador readiness, stock levels, and service coordination with other departments.
- Develop ambassador skills, maximising service quality, upselling opportunities, and overall team performance.
- Maintain expert knowledge of menus, beverages, and wines to guide the team and enhance guest satisfaction.
- Oversee mise-en-place preparations to ensure everything is ready for guests’ arrival.
- Maintain expert knowledge of menus and wine lists to provide informed recommendations and elevate the guest experience.

📌 Club Millesime Team Leader (Sydney)
🏢 Sofitel
📍 Sydney