The role will suit someone who is confident communicating with a wide range of people, comfortable working in a high-volume call centre setting and able to interpret policies, procedures and legislation to provide accurate advice.

Key responsibilities

- Working within a busy Expiation Notice team, you will be responsible for providing accurate information and assistance to members of the public while supporting the administration and processing of expiation notices.
- Provide high-quality customer service and assistance to members of the public via telephone, email and online communication.
- Respond to customer enquiries and correspondence in accordance with relevant legislation, policies and procedures.
- Assess and process expiation notices accurately and efficiently.

What you need

- Previous call centre or high-volume customer service experience.
- Excellent verbal and written communication skills.
- Strong attention to detail and a high level of accuracy.

#J-18808-Ljbffr

📌 Expiation Notice Officer (Adelaide)
🏢 Federal Government client (agency undisclosed)
📍 Adelaide