Infosys Limited in Sydney, Australia is seeking an Incident and Problem Coordinator to manage major incidents, conduct root cause analysis, and coordinate cross‑functional teams within a hybrid work model.
The role requires logging incidents in ServiceNow, tracking SLAs, producing PIRs, and driving improvements with strong stakeholder collaboration and explicit communication across audiences.
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📌 Incident & Problem Lead (ServiceNow) – Hybrid Sydney
🏢 Infosys
📍 Sydney
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