- Job type – Part Time
- Rates – Commensurate with experience
About us
We are a family-owned and operated electrical services business with a strong reputation for reliability, quality workmanship, and excellent customer service. As a small, close-knit team, we value honesty, teamwork, respect, and a supportive work environment.
We are currently seeking a reliable and organised Office Administrator to join our team on a part-time basis (approximately 20-30 hours per week) in a hybrid role, working both from home and in the office in Dandenong as needed. This is a great opportunity for someone looking for consistent hours within a friendly and supportive workplace
About the Role
This is a varied administration role that plays an important part in keeping our office running smoothly. You will work as part of an administration team, providing support to the greater team and ensuring our operations run efficiently. You will also be the first point of contact for many of our customers and assist with coordinating jobs and supporting our electricians.
Key Responsibilities
Your duties will include, but are not limited to:
- Answering incoming phone calls and assisting customers with enquiries
- Booking jobs and coordinating technician schedules
- Liaising with tenants, property managers and clients
- Managing email correspondence
- Preparing invoices,
quotes and job documentation
- Data entry and maintaining accurate records
- Providing general administrative support to the team.
About You
To be successful in this role, you will have:
- Previous experience in an administration or office support role (preferred)
- Knowledge of Fergus or other trades-based software would be advantageous but is not essential
- Knowledge of workflow management tools such as Trello would be beneficial but is not required
- Excellent communication and customer service skills
- Strong organisational and time-management abilities
- High attention to detail
- Ability to work independently and manage multiple tasks
- Confidence using computers and Microsoft Office (Word, Excel)
- A friendly and professional phone manner
- Australian working rights is required for this position.
Experience working with trades, property managers or service-based businesses will be highly regarded but is not essential.
What we offer
- Part-time hours (approx. 20-30 hours per week)
- Hybrid work arrangement with both work-from-home and in-office days
- Supportive team culture where your contribution is valued
- A secure role with a growing local business
- Access to an Employee Assistance Program (EAP) for professional and personal support.
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📌 Office Administrator (City of Greater Dandenong)
🏢 Gc Electrical Australia
📍 City of Greater Dandenong
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