Plastic Surgery Queensland – South Brisbane QLD

Plastic Surgery Queensland is proud to unite a team of dedicated and highly experienced plastic surgeons and clinic nurses, all committed to delivering patient-centered care. Our specialists have extensive expertise in trauma, reconstructive surgery, breast surgery, head and neck cancer reconstruction, skin cancer treatment, melanoma procedures, and a diverse range of aesthetic and cosmetic treatments.

Position Overview

We are seeking an experienced full time Medical Receptionist to join our team of clinical and non-clinical staff. This role is crucial in providing exceptional administrative support and ensuring a positive patient experience. The ideal candidate will serve as a welcoming point of contact for patients, a trusted colleague, and a reliable support for our practitioners. A background in medical administration and a genuine passion for delivering outstanding patient care are essential. Hourly rate paid based on experience.

Key Responsibilities

- Greet and welcome patients in-person and via phone in a friendly and professional manner.
- Schedule appointments, manage patient records, and ensure a seamless flow of operations.
- Handle patient inquiries,



assist with procedure bookings, and address questions or concerns.
- Support general administrative tasks such as filing, data entry, and record-keeping.
- Collaborate with the clinical team as needed.

About You

- Proficiency in Genie Solutions practice software (preferred).
- Experience with WorkCover Queensland.
- Exceptional customer service skills, with a professional phone manner and polished presentation.
- Strong commitment to maintaining patient confidentiality and safeguarding sensitive information.
- Personable, friendly, and professional demeanor.
- Competent in using computer systems and software, with meticulous attention to detail.
- Ability to multi-task, prioritize duties, and manage time efficiently while ensuring accuracy.
- Capable of working both independently and as part of a collaborative team.
- An interest in the plastic, reconstructive, and cosmetic surgery fields is a plus.

If you are passionate about providing exceptional customer service and contributing to the success of a energetic healthcare practice, we encourage you to apply for this role.

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📌 Medical Receptionist (Brisbane City)
🏢 Plastic Surgery Queensland
📍 Brisbane City