- Provide day‑to‑day sustainment of EUC platform services.
- Monitor and maintain endpoint performance, patch compliance, and availability.
- Administer EUC services across several government networks.
- Respond to and resolve incidents and service requests.
- Act as primary escalation point for complex EUC‑related incidents.
- Conduct root cause analysis and implement corrective actions.
- Plan, test, and implement changes in accordance with change management processes.
- Maintain and enhance Standard Operating Setting (SOE) images using MDT and SCCM.
Qualifications, Skills and Experience
- 3+ years’ experience in an EUC, Desktop Engineering or Systems Administration role.
- Experience supporting Citrix Virtual Apps and Desktops and endpoint management via SCCM, Tanium or similar.
- Experience with SOE development and management with MDT or other imaging tools.
- Experience with application packaging, deployment and lifecycle management.
- Strong understanding of patch management, user file storage solutions and folder redirection.
- Working knowledge of Active Directory, Group Policy, Windows 10/11 desktop operating systems.
- NV1 Security clearance with ability to upgrade to NV2.
- ITIL V3/4 Foundation Certification.
Benefits
- A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
- Flexible working conditions
- Competitive salary (including annual reviews)
- Paid Parental leave
- Paid Reservist leave
- Income protection
- Corporate rewards
- Salary packaging/Novated leasing
- Discounted employee stock purchase plans
- Flu shots, skin checks and private health insurance discounts
- Career development: Online learning, mentorship and career pathways
Protected Considerations
ELIGIBILITY: Standard, no mention of visa.
EEO: The company is an equal employment opportunity employer.
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📌 Euc Engineer (Sydney)
🏢 Axiom Technologies Group
📍 Sydney
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