The Support Worker provides high-quality, person-centred support to older people and people living with disability to assist them to live safely, independently and with dignity. The role involves supporting clients with their daily living needs, personal care, community participation, domestic activities and other supports identified in their individual support plan. The Support Worker is expected to respect each client's individual preferences, culture, values, privacy and right to make decisions about their own life.

Key responsibilities

- Assisting clients with personal hygiene, showering, dressing and grooming
- Assisting with toileting and continence care
- Supporting clients with mobility, transfers and positioning
- Assisting with eating and drinking, including meal preparation where required
- Supporting medication- related tasks within the worker's training, competency and organisational procedures
- Assisting with basic household tasks such as cleaning, laundry and changing linen
- Preparing meals and assisting with grocery shopping where included in the client's support plan




- Supporting clients to access the community and participate in activities of their choice
- Accompanying clients to appointments, shopping, recreational activities and social events
- Maintaining accurate and timely records, including client progress notes, shift notes and incident reports

About you

- Have the legal right to work in Australia
- Hold a valid NDIS Worker Screening Check where required
- Hold a valid Working with Children Check where required for the role
- Hold or obtain a National Police Check where required
- Complete required NDIS Worker Orientation and other mandatory training
- Hold a current First Aid and CPR certificate, where required
- Hold a current Australian driver's licence where driving is an inherent requirement of the position
- Demonstrate compassion, empathy and respectful person-centred communication
- Demonstrate reliability, punctuality, patience and professionalism
- Ability to maintain confidentiality and work independently and as part of a team

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📌 Support worker (Townsville)
🏢 Pro Care Assist Support Services
📍 Townsville