We are seeking an Allied Health Administrator/Receptionist 2IC to join our administration team at Serene Psychological Service in Sunbury, Victoria. The successful applicant will play a crucial role in providing exceptional customer service and administrative support within our busy practice, whilst supporting the Office Manager and Practice Owner on a day to day basis.
Duties of this role include but are not limited to;
Greeting and welcoming clients in a friendly and professional manner
Answering and directing incoming phone calls and email enquires
Scheduling appointments and managing the clinic's calendar
Maintaining up-to-date client records and files
Providing support to the clinical team
Assisting with various administrative tasks, such as data entry, file management, and general office duties
Assisting with debtors/creditors
Staff and room rostering
Ordering supplies and scheduling maintenance
What we're looking for
Minimum of 2 years experience working in a Receptionist or Administration role in a healthcare or professional services environment
Excellent communication and interpersonal skills, with the ability to provide a high level of customer service
Strong organisational skills and attention to detail
Proficiency in using office equipment and software, such as Microsoft Office and Halaxy
A friendly, productive and professional demeanour with an ability to take initiative and support co-workers in a positive manner
Ability to maintain confidentiality and comply with relevant regulations and policies
Flexible and have the ability to work in a fast paced environment
Approachable, reliable and dependable
About the position
Permanent Part-Time Position 32 hours per week with a view to increase to full-time
Mondays to Fridays
Hours may vary between 7.30am to 6.30pm Mondays to Thursdays and 7.30am to 4.30pm on Fridays. Some flexibility to cover annual leave and sick leave is also required.
Wage: Health Professionals and Support Services Award (MA00027)
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📌 Senior Allied Health Administrator/Receptionist 2IC (Melbourne)
🏢 Serene Psychological Service
📍 Melbourne
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