AFCA is seeking an Ombudsman, Insurance to lead fair decision‑making on complex general insurance complaints and to contribute to AFCA's policy development and external leadership. You will adjudicate cases, act as a subject matter expert, and strengthen relationships with stakeholders across the insurance sector.
You are a senior legal professional with a track record of excellence, capable of managing a high‑volume caseload with integrity, clarity, and team-oriented spirit.