- Supporting the day-to-day requirements of customers operating across the mining and industrial sectors. This includes driving sales and ensuring all customers receive the best possible level of service
- Providing product advice and technical support to customers
- Preparing quotations, sourcing products and following up outstanding orders
- Managing customer sales and projects, including DIFOT performance
- Identifying opportunities to upsell and cross-sell products and solutions
- Building solid working relationships with suppliers to achieve the best outcomes for customers and the business
- Capturing sales activity and customer information in CRM in line with sales excellence best practice