Troocoo Government are currently partnering with a Queensland Government client to recruit an experienced AO5 Business Support Officer with a background in media, communications or public relations to join a high-profile team based in Brisbane CBD.

This opportunity will see you working closely with a small, dedicated Media and Communications team, providing critical administrative, operational and communications support within a highly sensitive and fast-paced government environment.

The Role
As the AO5 Business Support Officer, you will play an important role in supporting the coordination of media activities, managing sensitive communications and ensuring information is handled accurately, professionally and confidentially.

Working alongside a small Media and Communications team of three, while forming part of a broader business support function, you will be responsible for:

- Monitoring and managing a dedicated media inbox, responding to enquiries and coordinating correspondence from journalists and media outlets.
- Liaising professionally with journalists, media representatives and internal stakeholders to facilitate timely and accurate communication.
- Coordinating media logistics, including journalist attendance, camera arrangements and media access to proceedings.
- Supporting the preparation, review and controlled distribution of media statements, correspondence and other communications materials.
- Ensuring sensitive and confidential information is managed appropriately, with careful consideration given to approval processes and information release protocols.
- Maintaining accurate records of media enquiries, correspondence and communications activities.
- Providing administrative and operational support to the broader team, including coordinating competing priorities and responding to time-sensitive requests.




- Exercising sound judgement and discretion when managing communications within a highly sensitive and politically complex environment.

About You

To be considered a competitive applicant for the AO5 Business Support Officer position, you will ideally demonstrate the following:

- Current university students and recent graduates in Media, Communications, Public Relations, Journalism or a related discipline are strongly encouraged to apply, provided they can commit to full-time working hours.
- Previous experience or exposure to media, communications, public relations or stakeholder engagement will be highly regarded but is not essential.
- An understanding of media operations, including working with journalists, media outlets and managing media enquiries.
- Strong written and verbal communication skills, with the confidence to engage professionally with a diverse range of stakeholders.
- Exceptional attention to detail, discretion and sound judgement when handling sensitive or confidential information.
- Excellent organisational skills and the ability to manage competing priorities in a fast-paced setting.
- Demonstrated reliability, professionalism and accountability, with a proactive and adaptable approach to work.
- Ability to return a clear Criminal History Check.

What's on Offer?

- Opportunity to support a significant and high-profile Queensland Government initiative.
- Work closely with an experienced Media and Communications team.
- Exposure to complex stakeholder engagement, media coordination and sensitive government communications.
- Brisbane CBD location (no working from home)
- Opportunity to further develop your experience within a unique and dynamic public sector environment.

If you have a background in administration and media or communications, exceptional attention to detail and thrive in an environment where professionalism, discretion and reliability are essential, we would love to hear from you!

Apply now to be considered for this opportunity.

Please note only shortlisted candidates will be contacted at this stage.

📌 Business Support Officer (Media and Communications) (Brisbane)
🏢 Troocoo
📍 Brisbane