Bracken Ridge Tavern is a busy northside multifaceted venue that has just undergone a $10 million dollar full renovation. We have been family owned and operated for over 40 years.
About the Role
We are looking for an experienced Duty Manager to support our Venue Manager in delivering exceptional day-to-day operations. You’ll ensure the venue runs smoothly, efficiently and in full compliance with all liquor and gaming regulations.
Key responsibilities include:
- Overseeing operational areas including Bar, Gaming, Restaurant and Function areas
- Ensuring full compliance with liquor, gaming, and regulatory requirements at all times
- Working closely with the management team to ensure seamless operations
- Cash handling and banking reconciliations
- Providing exceptional customer service and guest satisfaction, including managing feedback, enquiries and complaints in a professional manner
- Supporting rostering, stock control and operational efficiency initiatives
- Motivating and developing staff, enabling an inclusive productive and happy team
Work Type:
Full Time salaried position, including weekends and closes.
About You
You are a motivated and reliable hospitality professional who thrives in a fast-paced environment and leads by example.
You will bring:
- Minimum 2 years’ experience as a Duty Manager in a hotel or club
- Strong knowledge of Gaming including TAB and Keno and F&B; operations and related compliance
- Excellent communication skills with high attention to detail
- Proven ability to lead teams and manage busy service periods
- Availability to work flexible rotating rosters, including mids / closes / weekends and public holidays
Essential Requirements
- Current RSA
- Current RSG
- Current RMLV and Approved Manager licence
Why BRT?
- This is an opportunity to join an established Brisbane pub with strong local recognition and loyal customer base
- Attractive salary package plus superannuation (commensurate with experience)
- Supportive leadership team and positive workplace culture
- Ongoing training and career development with opportunities for career progression