About the role

We are seeking reliable, motivated and enthusiastic Hospitality Assistants to join our Support Services team. This is a varied, hands-on position involving kitchen and food services, commercial cleaning and laundry. The role is essential to maintaining a safe, hygienic and comfortable living environment while supporting a positive dining experience for older persons. Successful applicants must be willing and able to work across all three service areas according to operational requirements.

Key responsibilities

Kitchen and Food Services

- Assist with food preparation, cooking, plating, portioning and presentation of meals under appropriate supervision

- Prepare and serve meals, beverages, snacks and refreshments

- Assist with breakfast, lunch, dinner and other scheduled food services

- Follow individual dietary requirements, food allergies, texture-modified diets and documented meal preferences

- Support a positive, respectful and enjoyable dining experience for older persons

- Assist with meal distribution, dining room preparation and clearing of tables

- Operate commercial kitchen equipment and dishwashers safely

- Maintain kitchen cleanliness, food preparation areas and dining environments

- Follow food safety procedures, including safe storage, temperature monitoring, food handling and cleaning requirements

- Complete food safety records and electronic documentation accurately

Commercial Cleaning and Environmental Services

- Undertake routine and scheduled cleaning of older persons' rooms, bathrooms, communal areas and other facility spaces

- Perform cleaning and disinfection in accordance with organisational procedures and infection prevention and control requirements

- Safely operate commercial cleaning machinery and equipment

- Follow established cleaning schedules, checklists and quality standards

- Undertake cleaning of high-touch surfaces and shared equipment

- Demonstrate knowledge of cleaning chemicals, safe dilution, handling and storage

- Comply with chemical safety requirements and safety data sheets

- Identify and report environmental hazards, maintenance concerns and damaged equipment

Laundry Services

- Collect, sort, wash, dry, fold and distribute clothing and linen

- Operate commercial washing machines, dryers and associated laundry equipment

- Maintain appropriate separation of clean, soiled and contaminated laundry





- Follow infection prevention and control procedures

- Handle older persons' personal clothing respectfully and minimise loss or damage

- Maintain cleanliness and organisation of laundry areas

Workplace Safety, Documentation and Teamwork

- Complete required cleaning, laundry and food safety documentation accurately and within required timeframes

- Use electronic systems to record completed tasks, inspections and relevant service information

- Follow workplace health and safety procedures, including safe manual handling and equipment operation

- Comply with infection prevention and control requirements, including hand hygiene and personal protective equipment

- Demonstrate excellent time management and the ability to prioritise competing responsibilities

- Communicate effectively with older persons, colleagues, supervisors and other departments

- Participate in mandatory training, workplace education and continuous improvement activities

- Respect the privacy, dignity, preferences and independence of older persons

About you

Essential Requirements

- Previous experience in hospitality, commercial cleaning, laundry, kitchen services or a similar environment

- Sound understanding of workplace health and safety requirements

- Knowledge of safe food handling, hygiene and infection prevention practices

- Ability to operate commercial kitchen, cleaning or laundry equipment safely, following appropriate training

- Understanding of cleaning chemicals and safe handling requirements

- Excellent time management, organisational and communication skills

- Ability to work independently and collaboratively within a team

- Ability to follow documented procedures and maintain accurate records, including electronic documentation

- Flexible availability to work rostered shifts, including weekends where required

- Commitment to providing secure, respectful and high-quality services to older persons

Qualifications and Experience – Highly Regarded

- Certificate II in Cookery,



Commercial Cookery or a related hospitality qualification

- Food Safety and Food Handling certification

- Previous experience in residential aged care, healthcare or commercial hospitality environments

- Experience with commercial food preparation, cooking and meal service

- Knowledge of texture-modified meals, dietary requirements and food allergies

- Experience operating commercial kitchen, cleaning and laundry equipment

- Experience using electronic cleaning, food safety or task management systems

Mandatory Employment Requirements

- Satisfy applicable aged care worker screening requirements, including an acceptable National Police Certificate or NDIS Worker Screening Check

- Complete mandatory organisational induction and ongoing training

- Complete food safety and food handling training appropriate to assigned duties

- Comply with the Aged Care Code of Conduct and organisational policies

- Follow infection prevention and control, workplace health and safety and emergency management procedures

- Maintain appropriate confidentiality, professional conduct and respect for older persons

- Be able to safely perform the inherent physical requirements of the position, with reasonable adjustments where appropriate

About us

Amber Aged Care is a community-based, not-for-profit organisation providing residential aged care and retirement living services in Paradise, South Australia. With strong connections to the Baltic community, we are committed to providing safe, respectful and person-centred care that promotes dignity, independence, choice and wellbeing for older persons. Our residential aged care facility accommodates 40 older persons across five houses. We pride ourselves on maintaining a welcoming, comfortable and culturally inclusive environment where older persons feel respected and supported.

Benefits

- Work within a supportive, community-based, not-for-profit aged care organisation

- Enjoy a varied role across kitchen, cleaning and laundry services

- Be part of a friendly and collaborative Support Services team

- Contribute directly to the comfort, safety and wellbeing of older persons

- Access organisational induction and ongoing career development

- Work within an organisation committed to quality, safety and continuous improvement

- Applicable award entitlements, penalty rates, overtime and allowances will be provided

📌 Hospitality Assistant – Cleaning, Laundry & Kitchen Services (Paradise)
🏢 Amber Aged Care
📍 Paradise