The Firm

This is one of Adelaide's most progressive accounting firms, with a modern approach to public practice that extends well beyond the technology it uses. Operating in a fully cloud-based, paperless environment, the practice has invested in systems and processes that make work smarter, more efficient and collaborative.

Led by experienced Directors with a strong understanding of public practice and an appetite for innovation, the firm encourages people to take ownership, embrace technology and contribute ideas that improve the way the business operates. Staff turnover is exceptionally low, reflecting a workplace where people are valued and trusted.

Based on the fringe of Adelaide's CBD, the modern, beautifully presented office brings people together in a personable, down-to-earth environment where high professional standards and a strong team culture go hand in hand.

The Opportunity

As a Client Services Administrator, you'll sit at the centre of the firm's client experience and day-to-day operations, connecting clients, Directors and accountants while keeping communication and workflow moving.

This is more than a traditional administration role. Working closely with Directors and senior accountants, you'll have the opportunity to take ownership of how things run, identify inefficiencies and contribute to improvements across the practice. You'll have the autonomy to manage your responsibilities, alongside direct exposure to the people shaping the business.

It's an chance for someone who enjoys building client relationships, bringing structure to complexity and making a meaningful contribution beyond the day-to-day administration.

Your Role Will Include:

- Acting as a key point of contact for clients and delivering a consistently professional client experience.




- Maintaining accurate client records and workflow systems.
- Managing ATO and ASIC corporate compliance administration, including lodgements and ongoing requirements.
- Coordinating client information, documentation and workflow to keep matters progressing efficiently.
- Providing operational support to Directors and accountants across client and practice administration.
- Identifying process gaps and opportunities to improve efficiency across the practice.
- Supporting the adoption of technology and smarter systems to streamline operations.

About You

Previous administration or client services experience within an Australian public practice accounting firm is non-negotiable. Beyond that, we're looking for someone who wants more than a role where responsibilities begin and end with a checklist.

You'll be proactive, highly organised and detail-focused, with the confidence to manage competing priorities, communicate with clients and senior stakeholders, and take ownership of your work.

We're seeking someone with:

- Previous administration or client services experience within an Australian public practice accounting firm.
- Strong organisational skills and attention to detail.
- Familiarity with platforms such as Xero, FYI, HandiSoft or BGL CAS360 will be highly regarded.
- Confident communication skills and a collaborative, solutions-focused approach.
- An interest in technology, process improvement and finding better ways to work.

What's In It For You?




- Adjustable working hours and work-from-home opportunities each week.
- A fully cloud-based, paperless environment.
- Biannual salary reviews, overtime pay, time-in-lieu options and personal performance bonuses available to all staff.
- The opportunity to broaden your responsibilities and work closely with the firm's leadership team.
- A modern CBD-fringe office with excellent transport links and parking.

Additional Opportunities

Alongside this position, I am currently working on a number of opportunities across accounting and financial services, including Client Services, Practice Management, Office Management and broader practice operations roles.
Some of these positions are not advertised publicly, so if you're considering your next move but aren't sure exactly what you're looking for, a confidential conversation can often be the best place to start.

I'm happy to talk through what's happening in the market, the types of firms I'm working with and where your experience could potentially take you next. Nothing is presented to a prospective employer without your agreement.

About Tristan Vaughan

As Divisional Manager within our professional services team, I specialise exclusively in accounting and financial services recruitment, with a particular focus on the people and operational functions that keep professional practices running.

I work closely with professionals who are considering their next move carefully, whether that's for greater responsibility, flexibility, career progression or simply a better fit.

If you'd like to have a confidential conversation about this opportunity or the broader market, feel free to reach out.

M: 04•• ••• 437
E: ••••@wtpgroup.com

📌 Client Services Administrator (Adelaide)
🏢 Wasply
📍 Adelaide