Job Description

At Summerset, we’re passionate about creating vibrant communities where our residents can truly thrive. As our Resident Experience Lead at Summerset Cranbourne North, you’ll play a key role in shaping a welcoming, connected and engaging village environment—where lifestyle, wellbeing and meaningful experiences sit at the heart of everyday life.

This is an exciting opportunity to lead the design and delivery of a diverse lifestyle and activities programme across our village, supporting residents living in independent villas, assisted living and care. From planning vibrant social calendars to building strong community connections, you’ll help create a village culture that residents feel proud to be part of.

Key responsibilities





- Design monthly and weekly activity calendars tailored to resident interests and wellbeing
- Build robust relationships with residents, families and the wider community
- Partner with local organisations, entertainers and providers to create meaningful experiences
- Lead, coach and support the Resident Experience and Lifestyle teams
- Facilitate resident feedback sessions and use insights to continuously improve programmes
- Support residents as they transition into the village, ensuring their preferences are understood
- Contribute to a positive, inclusive village culture where everyone feels welcomed and connected

Please click here to view the job description.

📌 Resident Experience Lead (Cranbourne North)
🏢 Summerset - Care
📍 Cranbourne North