About the role
Kids' parties are one of the biggest and fastest-growing parts of our business. We're looking for an experienced, commercially minded leader to manage and grow this area and deliver an exceptional experience for every family that walks through our doors.
Your week
Wednesday – Friday: planning and sales
- Confirm upcoming bookings and follow up every enquiry and lead
- Finalise catering, dietary requirements and party details with parents
- Prepare run sheets and staff rosters for the weekend
- Grow bookings through school, community and corporate outreach, and by upselling party packages
Saturday – Sunday: on the floor
- Meet and greet parents and guests
- Run multiple parties at once, from setup to pack-down
- Lead and direct the party team on shift
- Liaise with the kitchen and bar so food and drinks run on time
- Step in on the floor, behind the bar or with guests whenever needed
- Handle issues on the spot so every family leaves happy
Across the week you'll also:
- Drive revenue and guest satisfaction across our parties and events program
- Recruit, train and develop the party team
- Keep the venue protected and compliant for children and families
What you'll bring
- 3+ years' experience in events, functions or hospitality, including at least 2 years in a leadership role
- A proven track record of hitting sales or booking targets
- Confident and professional with parents, schools and corporate clients
- Highly organised, detail-focused and calm under pressure
- Available Wednesday to Sunday, including weekends and school holidays (occasional weekends off by arrangement)
- Current NSW Working With Children Check (required)
- RSA certificate (required)
Why join us?
- Senior role leading one of our key revenue streams
- Monthly bonus tied to performance
- Fun, energetic venue and a supportive team
- Room to grow with a multi-venue hospitality business
How to apply
Submit your resume and a short cover letter outlining your experience in events, leadership and sales.
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