Coastal Health Medical Centres is currently seeking a professional, adaptable and reliable Casual Medical Receptionist to join our growing team. This is an excellent prospect to be part of a high-performing and supportive environment delivering quality care across general practice, skin checks, and women’s health services.
You’ll be based at our Toukley clinic, with the expectation to work across our North Wyong and The Entrance locations when needed.
What You’ll Be Doing
Reception & Administration:
Manage a high-volume appointment system
Handle a busy multi-line phone system with confidence and professionalism
Greet and assist patients, managing check-in/out and documentation
Maintain accurate patient records and ensure confidentiality
Prepare health summaries, manage recall systems
Perform scanning, faxing, photocopying and typing of reports including medico-legal documents
Collaborate effectively with clinical and administrative teams
Billing & Financial Duties:
Explain billing procedures to patients, including private and third-party billing (e.g., Workers Compensation, pre-employment medicals)
Process payments via EFTPOS/credit card
Reconcile daily takings, batch and lodge Medicare and DVA claims
Apply working knowledge of the Medicare Benefits Schedule (MBS)
What You’ll Bring
Prior medical reception/administration experience (general practice preferred) using Best Practice is highly regarded.
Excellent computer and keyboard skills
Strong attention to detail and ability to manage competing priorities
Warm, skilled, and patient-focused communication
Ability to work well under pressure and contribute to a collaborative team
Flexibility to work across multiple locations if needed
What We Offer
$30–$35 per hour (commensurate with experience) + superannuation
A welcoming team environment that values respect, efficiency, and quality care
Exposure to a variety of healthcare services in a dynamic clinical setting
Opportunities to expand your skills and take on a key front-line role
How to Apply
Submit your CV and a short cover letter via Indeed outlining your availability and what makes you a excellent fit for our team.
Apply now – interviews will be held as suitable applicants are identified.
Job Type: Casual
Pay: $30.00 – $35.00 per hour
Work Location: In person
📌 Medical Receptionist Casual Toukley
🏢 Coastal Health Medical Centre
📍 Toukley
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