Key responsibilities

Running the shift
Able to open or close the café.
Run pre-shift briefings and assign stations and breaks.
Keep service moving during peak times.
Check food quality, presentation and speed of service.
Keep the café clean, tidy and set up to brand standards.

Team leadership
Guide and support staff during the shift.
Train recent team members and give on-the-spot coaching.
Make sure breaks, uniforms and hygiene standards are followed.
Report staffing issues, lateness or performance concerns to the Café Manager.

Customers
Greet customers and handle questions or complaints calmly and professionally.
Resolve problems on the spot where you can, and escalate when needed.
Make sure orders go out correctly and on time.

Skills and experience
1+ years in hospitality, ideally with some supervisory experience.
Solid wait staff skills.
Confident leading a team on shift.
Valuable communicator who stays calm under pressure.
Reliable and punctual.
Availability for weekends and public holidays.

Pay: $20.00 – $30.00 per hour

Expected hours: 15.0 – 30.0 per week

Work Location: In person

📌 Shift Supervisor Liverpool (Australia)
🏢 Vine & Grind
📍 Australia