We’re looking for an experienced Care Coordinator to join our disability support team.

This is a hands-on role working closely with our participants, families, support workers and management to make sure supports are running smoothly and participants are receiving the care they need.

Key responsibilities include:
Coordinating participant and staff supports
Calling participants and staff for regular check in, in person or over the phone
Supporting and guiding support workers
Organising participant activities (Dungeon & Dragons, Bowling and organise other activities)
Following up incidents, concerns and changes in participant needs
Liaising with families, Support Coordinators and allied health providers
Managing current participant enquiries, intake and onboarding in person and online




Building relationships with Support Coordinators and referral partners
Helping identify and bring in recent participants
Supporting after-hours rostering, staff matching and service delivery
Maintaining participant documentation and records

We’re looking for someone who is organised, confident, people-focused and able to take initiative with previous experience in disability or community services.

Preferred qualifications:
Bachelor of Business Administration
BSB50420 Diploma of Leadership and Management
BSB50120 Diploma of Business
Or a relevant Disability / Community Services qualification

Previous NDIS or disability sector experience is highly regarded.

📌 Ndis Care Coordinator Helensvale
🏢 Always Available
📍 Helensvale