We are seeking service-oriented and detail-focused individuals to join our team as an Cruise Booking Agent. This role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.
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This is an entry-level opportunity within the travel industry. No prior cruise or travel experience is required. Structured onboarding and training are provided.
Key Responsibilities /n
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Assist clients with researching cruise itineraries, destinations, and cabin options
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Coordinate and confirm cruise reservations, including travel dates and guest details
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Respond to client inquiries regarding cruise lines, onboard experiences, and requirements
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Review booking details for accuracy and completeness
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Maintain organized records of client reservations and communications
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Provide support before and after travel to ensure a positive experience
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Qualifications /n
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Robust written and verbal communication skills
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Customer-focused mindset with attention to detail
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Comfortable navigating online booking systems and digital tools
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Ability to work independently in a remote environment
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Customer service, hospitality, or administrative experience is helpful but not required
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$45,000 - $70,000 a year
What We Offer /n
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Structured onboarding and step-by-step training
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Access to cruise booking platforms and supplier resources
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Ongoing professional development opportunities
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Flexible remote work environment
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Supportive and team-oriented team culture
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Ideal Candidate /n
This role is ideal for individuals interested in cruise travel, customer service, or remote work prospects, as well as those exploring entry into the travel industry.
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📌 Cruise Booking Agent Work From Home Townsville
🏢 Lever
📍 Townsville
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