Epiq is seeking a Global Support Services Analyst to provide 1st/2nd line support for our proprietary and third‑party software solutions. You will interact with clients and internal teams, diagnose issues, and document resolutions.
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The role requires solid customer service, technical knowledge of Azure/AWS in a first-line capacity, M365 licenses, Entra, MFA and Virtual Desktops, with a two-year technical college background or equivalent experience.
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📌 Global Tech Support Analyst Remote Adelaide (Australia)
🏢 Epiq
📍 Australia
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