Job Description
Technical
Lead – Dynamics 365 Customer Insights Journeys & Power Pages
Roles and
Responsibilities
Lead the design and
implementation of solutions usingDynamics 365 Customer Insights –
Journeys (Real -time Marketing)andPower Pages (Power Portal).
Architect scalable and secure
customer engagement solutions, includingcustomer journeys,
segmentation, email marketing, and event management.
Design and developPower
Pages portalswith custom UI, authentication, and role -based access.
Providetechnical
leadership and mentorshipto development teams; enforce coding
standards and best practices.
Translate business
requirements intotechnical design documents and scalable
architectures.
Configure and customize:
Customer Insights Journeys
(segments, triggers, journeys, forms, emails)
Power Pages (Liquid
templates, web roles, content, site settings)
Develop custom solutions
using:
Plugins, workflows,
JavaScript
Power Platform (Power
Automate, Power Apps)
Integrate Dynamics 365 withexternal
systems and third -party applicationsusing APIs, Azure services, or
middleware.
Implementsecurity models,
including authentication (Azure AD B2C, external identity providers) and
authorization.
DriveCI/CD
implementation, setting management, and deployment strategies
using Azure DevOps.
Conducttechnical
reviews, code reviews, and solution validations.
Collaborate with
stakeholders, business analysts, and architects to ensure successful
delivery.
Ensure compliance withdata
privacy,



governance, and performance standards.
Essential
Skills
Strong hands -on experience
in:
Dynamics 365 Customer
Insights – Journeys (Real -time Marketing)
Power Pages (Power Portal)
development
Expertise inMicrosoft
Dataverseand data modeling.
Proficiency in:
C#, .
NET, JavaScript
HTML, CSS, Bootstrap
Liquid templating
Experience withPower
Platform tools(Power Apps, Power Automate).
Strong integration
experience usingREST APIs, Azure Functions, Logic Apps.
Knowledge ofsecurity
frameworks, authentication (OAuth, Azure AD B2C), and role -based
access.
Experience insolution
design, architecture, and technical leadership.
Familiarity withDevOps
practices, CI/CD pipelines, and environment management.
Strong problem -solving,
analytical, and debugging skills.
Excellent communication and
stakeholder management abilities.
Preferred
Skills
Microsoft certifications
such as:
PL -200, PL -400, PL -600
MB -260 (Customer Data
Platform Specialty)
Experience withCustomer
Data Platforms (CDP)and customer data unification.
Exposure toAI -driven
personalization and customer analytics.
Knowledge ofevent
management modules in Customer Insights Journeys.
Experience withAzure
Integration Services(Service Bus, API Management).
Familiarity withfront -end
frameworks and UX best practices.
Experience working inAgile/Scrum
environments.
Domain experience in
industries likeRetail, BFSI, Healthcare, or Telecom.

📌 Dynamics 365 Customer (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne