Operations Manager - Delta Facilities Management (Compass Group Australia)
Cannon Hill, Brisbane
Lead high-impact facilities operations across Defence and Education Public Private Partnership (PPP) contracts.
Join Compass Group and drive operational excellence, safety, compliance and client success across a national portfolio.
Key Leadership Role
Hybrid Work Model
Support High-Performing Teams
The Role
Reporting into senior leadership, you will lead the operational delivery of services across the Single LEAP 1 & 2 Defence contracts and the Queensland Schools Project, ensuring full compliance with Project Deeds and Service Specifications within a Public Private Partnership (PPP) framework.
You will provide management oversight across all service streams, performance monitoring, reporting and asset management activities, while fostering a solid safety culture and driving continuous improvement across a diverse multi-site portfolio.
Key responsibilities include:
Leading end-to-end operational delivery across Defence and Education contracts, ensuring compliance with Project Deeds, Service Specifications and contractual obligations
Providing leadership, coaching and support to Regional Managers to achieve business objectives and contract outcomes
Managing performance monitoring, reporting and asset management programs to ensure service excellence and compliance
Building and maintaining strong client, subcontractor and stakeholder relationships to support long-term partnerships and contract success
Managing contracts and subcontractors to deliver quality, compliance, safety and value outcomes
Driving a strong safety culture through the implementation and promotion of Compass Group's Safety Culture Framework, ensuring compliance with WHS, environmental and emergency management requirements
Overseeing financial performance, including budgeting, forecasting,



cost control and achievement of financial targets
Supporting talent attraction, development and retention strategies to build high-performing teams across multiple sites
Identifying opportunities for innovation, continuous improvement, contract retention and business growth
Ensuring effective delivery of integrated facilities management services, including maintenance, cleaning, grounds and asset lifecycle activities
Reviewing, implementing and enhancing policies, procedures and operational standards to drive excellence and consistency
Delivering accurate and timely operational, compliance and performance reports
Conducting regular site audits to ensure compliance, quality assurance and continuous improvement initiatives
Developing and delivering training programs to enhance capability and operational performance across the portfolio
About You
You are a proactive and experienced operational leader with strong commercial acumen and a proven track record managing complex, multi-site facilities management contracts within highly regulated environments.
Extensive experience managing large-scale, multi-site operations and facilities management portfolios
Strong leadership capability with demonstrated success developing and supporting high-performing teams
Proven ability to manage diverse stakeholder groups, clients and subcontractor relationships
Strong understanding of Public Private Partnership (PPP) contract environments and performance-based service delivery models
Demonstrated experience managing contract compliance,



performance monitoring and asset management frameworks
Strong financial acumen, including budgeting, forecasting, resource allocation and financial performance management
Minimum 10 years' leadership experience within facilities management or a related industry
In-depth knowledge of Work Health & Safety, environmental standards and compliance requirements
Solid understanding of Integrated Facilities Management best practices
Strong commercial mindset with the ability to identify business improvement, contract retention and growth opportunities
Excellent communication, influencing and relationship-building skills
Advanced computer and systems proficiency
A commitment to fostering a positive safety culture and driving continuous improvement outcomes
Additional Information
Full-time position working a Monday-Friday, 38-hour week
Regular travel required across Australia to support the LEAP Defence contracts and throughout South East Queensland to support the Queensland Schools Project
Opportunity to lead nationally significant Defence and Education facilities management contracts while contributing to Compass Group's continued market leadership
Why Join Us?
At Compass Group, we offer the support, structure, and career opportunities of a global organisation while valuing innovation and individual growth.
Access to 100+ retail discounts via mobile
Salary packaging options to maximise your earnings
Comprehensive health and wellbeing programs
Recognition and rewards, including safety and service awards
Regular team events and additional site-based benefits
We are committed to providing a recruitment process that is fair, equitable and accessible for all.
If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either ****TALENT or
******

📌 Operations Manager (Queensland)
🏢 Compass Group Australia
📍 Queensland