Job Description
Job Description:
Capability consultant -
What
will your day look like?
Manage and develop customer relationships and
perceptions to achieve mutual goals.
Product design and gap analysis to standard product
functionality.
Liaise with onshore and offshore development teams to
deliver robust solutions on time.
Demonstrate the ability to plan, prioritize and
organize your time, project schedules and multiple project activities.
Serve as a bridge between stakeholders in business and
technology.
Collaborate with stakeholders to analyse and validate business
requirements
Communicate concepts to both technical and
non-technical stakeholders
Participate in user meetings to gain understanding of
customers' processes, requirements, and issues to offer solutions and
continuous enhancements
Participate and understand all the project phases
(Planning/Designing,Development/Configuration,System Test,
Integration, Functionality Testing and UAT, Deployment, Post-go live
support/Hypercare) in an agile SaaS environment
Drive and/or participate in the requirements
confirmation discussions / requirements gathering workshops
Run workshops with stakeholders and leaders to analyse
and design solutions for associated business processes and applications.
Handle gaps detected during prototyping.
Work with the business to design or evaluate a
breakdown of businesses processes to identify and link functional and
non-functional requirements.
Collect information, analyse requirements and solve
problems, providing technical and operational support.
Manage and engage stakeholders including customers and
vendors.
Build relationships, networks, vendor contracts, etc.
Perform fit-gap analysis as needed: Analyse and assess
the feasibility of stakeholder requirements, impacts and gaps in the
standard delivered functionalities of SAP SuccessFactors and extended
applications (including ServiceNow).
Configure and implement SuccessFactors prototypes to
meet business requirements, and participate in overall configuration
management




Participate in the accurate updating of Configuration
Workbooks
Perform unit testing and drive and/or participate in
User Acceptance Testing and System Integration Testing as needed.
Participate in defect management of issues identified
Conduct system walkthroughs / demos to explain the
current configuration functionalities of each iteration
Participate in the data conversion
process (extraction-transformation-loading) as applicable
Assist with cutover planning and execution
Responsible for the knowledge transfer of business
implications and detailed requirements to the application developer(s),
project manager(s) including status reporting as required.
Provide post go-live support and application
maintenance support
Take active responsibility for agreeing on Resolution
dates and resolving open queries
Participate in identifying areas for improvement / best
practices
Identify and analyse risks and issues for the program
or project portfolio in conjunction with project managers.
Client
Relationship Development and Management
Build long-term relationships with key stakeholders
Managing stakeholder relationships and communications
at all stages of the project.
Continuously support the development of our service
offering and value proposition for the T&C; Technology team.
Collaborate with Subject Matter Experts across the
business to extract required knowledge
Must
Have:
Extensive Implementation / Support experience in SAP
SuccessFactors Employee Central, Talent Management and Development.
Extensive Data experience in SAP SF and HR IT, People
Operations.
Good working knowledge of ServiceNow HR Service
Delivery Module and Employee Centre
Moderate experience as a Human Resource business user,
or another HR role.




At least 3 implementations of SAP SuccessFactors
working as a Talent Management (Performance and goals, Succession and
Learning and Development) lead functional consultant.
Understanding of the unified SuccessFactors solution
and the touch points with other SF modules (e.g. Learning, Talent,
Recruiting etc.
).
Experience in all aspects of SuccessFactors HCM
implementation/ContinuousImprovement including requirements gathering,
fit or gap analysis, functional design development, user acceptance
testing, training and deployment activities
Experience on working with stakeholders on requirements
and business process definition, SoftwareDevelopment/SystemsIntegration
and Application Support
Ability to document and present solutions using various
methods (people facing, presentations, and demos)
Knowledge of HR business process design and
development
Previous consulting experience working with global
companies / Exposure to Internal project work
Good analytical skills to help our stakeholders to find
best solutions for their business requirements
Good interpersonal skills, including strong verbal and
written communication
Able to work under pressure without any supervision,
and a good team player
Proven ability to work creatively and analytically in a
problem-solving environment.
Excellent leadership and interpersonal skills.
Planning and coordinating of own and/or team's work
activities to meet commitments and quality expectations.
Strong communication skills (speaking, writing,
listening)
Excellent presentation, communication and negotiation
skills
Valuable knowledge of HCM concepts and HR processes
Employee experience mindset and human centred design
principles
Here's
what you'll need:
Experience,
Expertise and Certification/s:
SAP SuccessFactors Talent Management module
SAP SuccessFactors Succession and Learning and
Development
SAP SuccessFactors Employee Central module a plus
Clear understanding of the data elements and structures
underlying

📌 Capability Consultant (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne