Job Description
We are looking for a ServiceNow Specialist to support
the AMP account, responsible for the configuration, enhancement, and ongoing
support of the ServiceNow platform.
Key Responsibilities:
•
Configure and support ServiceNow ITSM modules, including Incident, Problem,
Change, Request and Service Catalogue.
•
Develop and maintain workflows, Flow Designer automations, Business Rules,
Client Scripts and UI Policies.
•
Support CMDB, including CI data quality, relationships, and ongoing
maintenance.
•
Develop and support integrations using REST APIs, Integration Hub and MID
Server.
•
Perform platform administration, troubleshooting and production support.
•
Support platform upgrades, releases, testing and continuous improvement
initiatives.
•
Work with business and technical stakeholders to understand requirements and
deliver effective ServiceNow solutions.
•
Ensure solutions comply with security, governance and change-management
standards.