Job Description
Technical
n Lead – Dynamics 365 Customer Insights Journeys & Power Pages
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Roles and
n Responsibilities
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Lead the design and
n implementation of solutions using
Dynamics 365 Customer Insights –
n Journeys (Real -time Marketing) and
Power Pages (Power Portal).
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Architect scalable and secure
n customer engagement solutions, including
customer journeys,
n segmentation, email marketing, and event management.
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Design and develop
Power
n Pages portals with custom UI, authentication, and role -based access.
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Provide
technical
n leadership and mentorship to development teams; enforce coding
n standards and best practices.
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Translate business
n requirements into
technical design documents and scalable
n architectures.
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Configure and customize:
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Customer Insights Journeys
n (segments, triggers, journeys, forms, emails)
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Power Pages (Liquid
n templates, web roles, content, site settings)
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Develop custom solutions
n using:
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Plugins, workflows,
n JavaScript
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Power Platform (Power
n Automate, Power Apps)
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Integrate Dynamics 365 with
external
n systems and third -party applications using APIs, Azure services, or
n middleware.
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Implement
security models,
n including authentication (Azure AD B2C, external identity providers) and
n authorization.
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Drive
CI/CD
n implementation, workplace management, and deployment strategies
n using Azure DevOps.
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Conduct
technical
n reviews, code reviews, and solution validations.
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Collaborate with
n stakeholders, business analysts, and architects to ensure successful
n delivery.
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Ensure compliance with
data
n privacy, governance, and performance standards.




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Essential
n Skills
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Strong hands -on experience
n in:
n n
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Dynamics 365 Customer
n Insights – Journeys (Real -time Marketing)
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Power Pages (Power Portal)
n development
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Expertise in
Microsoft
n Dataverse and data modeling.
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Proficiency in:
n n
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C#, .NET, JavaScript
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HTML, CSS, Bootstrap
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Liquid templating
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Experience with
Power
n Platform tools (Power Apps, Power Automate).
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Strong integration
n experience using
REST APIs, Azure Functions, Logic Apps.
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Knowledge of
security
n frameworks, authentication (OAuth, Azure AD B2C), and role -based
n access.
n
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Experience in
solution
n design, architecture, and technical leadership.
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Familiarity with
DevOps
n practices, CI/CD pipelines, and environment management.
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Strong problem -solving,
n analytical, and debugging skills.
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Excellent communication and
n stakeholder management abilities.
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Preferred
n Skills
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Microsoft certifications
n such as:
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PL -200, PL -400, PL -600
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MB -260 (Customer Data
n Platform Specialty)
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Experience with
Customer
n Data Platforms (CDP) and customer data unification.
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Exposure to
AI -driven
n personalization and customer analytics.
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Knowledge of
event
n management modules in Customer Insights Journeys.
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Experience with
Azure
n Integration Services (Service Bus, API Management).
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Familiarity with
front -end
n frameworks and UX best practices.
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Experience working in
Agile/Scrum
n environments.
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Domain experience in
n industries like
Retail, BFSI, Healthcare, or Telecom.
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📌 Dynamics 365 Customer (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne