Job Description
We are currently looking for an entry -level Customer Service Officer to join our team. If you've just finished school or have experience in retail or hospitality and want to kick-start your career, this role offers full training and hands-on learning. You'll support customers, coordinate home repairs, and gain all the skills you need to succeed. You'll also be part of a dynamic team, working closely with our administration and customer care teams.
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This role is a
full-time, office-based position
based in Cocoburn Central, WA.
We're looking for people with: n
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A friendly, proactive andcan-do attitude
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Good written and verbal communication skills, including a professional phone manner.
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Good computer skills and the ability to use multiple systems at once
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Key responsibilities: n
Handle inbound and outbound calls with customers and stakeholders
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Lodge new claims via internal and external systems
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Manage portfolio of claims from start to finish
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Liaise with clients, insurance companies and trades to ensure smooth workflow
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Coordination of internal calendars and schedules
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Perform other duties as assigned.
Here are some of the perks our team enjoy: n
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On the job training provided
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Opportunity for growth opportunities and development
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Friendly team culture
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About the business n
Establishedin ****, InsureBuild has nearly 30 years of experience delivering specialised building repairs across Australia. We're well respected for our expertise and strong reputation.
Thisrole will be subject to a successful National Police Check. n
InsureBuild are committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.
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Please visit our website for more information about our company
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Hirer responsiveness Salary match Number of applicants
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Your application will include the following questions:
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How would you rate your English language skills?
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as a Customer Service Representative?
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Do you have customer service experience?
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Do you have a current Police Check (National Police Certificate) for employment?
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How much notice are you required to give your current employer?
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About InsureBuild n
At InsureBuild, we are passionate about redefining the standard for insurance repairs across Australia. Our purpose is simple yet powerful: to exceed the expectations of insurers and their end-clients. We do this by reducing claim life cycles, driving down the cost of repairs, and delivering exceptional results.
What We Do n
We are licensed in both domestic and commercial construction, with capabilities that cover everything from minor property repairs to large-scale restorations. Our services are fast, reliable, and always of the highest quality. Whether it's a home, a retail site, or a multi-story asset, we bring industry experience and a commitment to excellence.
About InsureBuild n
At InsureBuild, we are passionate about redefining the standard for insurance repairs across Australia. Our purpose is straightforward yet powerful: to exceed the expectations of insurers and their end-clients. We do this by reducing claim life cycles, driving down the cost of repairs, and delivering exceptional results.
What We Do n
We are licensed in both domestic and commercial construction, with capabilities that cover everything from minor property repairs to large-scale restorations. Our services are fast, reliable, and always of the highest quality. Whether it's a home, a retail site, or a multi-story asset, we bring industry experience and a commitment to excellence.
What can I earn as a Customer Service Representative n
Perks and benefits National Opportunities Tool, Tech & Vehicle Support (Role Dependent) Career Development Meaningful Work
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📌 Customer Service Officer - Entry Level (Tasmania)
🏢 InsureBuild
📍 Tasmania