Job Description
Warranty Administrator – Automotive Industry n
We are looking for an experienced and highly organised Warranty Administrator to join the team at Townsville Auto Group.
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The successful candidate will be responsible for managing warranty claims from start to finish, ensuring claims are accurately prepared, submitted and processed in accordance with manufacturer requirements.
Key Responsibilities
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Processing and submitting automotive warranty claims across multiple brands.
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Reviewing repair orders, technician notes, parts and labour to ensure claims are accurate and complete.
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Liaising with technicians, Service Advisors, Parts and manufacturers to resolve warranty queries.
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Following up rejected, queried and outstanding claims.
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Ensuring warranty claims are submitted within required manufacturer timeframes.
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Maintaining accurate warranty records and documentation.
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Assisting with warranty audits and ensuring manufacturer warranty policies and procedures are followed.
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Identifying and resolving discrepancies before warranty ROs are closed.
About You
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We are looking for someone with:
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Strong attention to detail and a genuine commitment to accuracy.
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Confident written and verbal communication skills.
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Good numeracy skills and solid problem-solving ability.
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A can-do attitude and willingness to learn.
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A positive approach and genuine team spirit.
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The ability to work independently while also contributing to a busy team environment.
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If you are ready for your next challenge and are looking to join a busy and supportive automotive team, we would love to hear from you.
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📌 Warranty Administrator - Automotive Industry (Townsville)
🏢 Townsville Auto Group
📍 Townsville