Job Description
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About Ausloans Finance Group
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Founded in **** and headquartered on the Gold Coast, Ausloans Finance Group is Australia's largest privately-owned finance brokerage, aggregation and Fintech business. We connect consumers and businesses with a panel of lenders to arrange finance for vehicles, equipment, marine, caravans and personal loans, combining broker expertise with our proprietary AI-powered platform, Zink, to make finance easy, transparent and stress-free. Our culture is built on accountability, integrity, honesty and a genuine passion for helping our clients and partners succeed.
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About the Role
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We're looking for an experienced Compliance and Audit Officer to take a leading, hands-on role within our Risk & Compliance team on the Gold Coast. This is a mid-to-senior appointment for someone who can operate with autonomy — you'll manage escalated client complaints through our Internal Dispute Resolution (IDR) process, provide day-to-day guidance and oversight to our compliance team, and be a trusted point of reference across internal audit, compliance monitoring and governance activities. It's a role for someone ready to bring sound judgement and real ownership to a fast-moving regulated business driven by technology.
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What You'll Be Doing
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Manage and resolve senior and escalated client complaints through our Internal Dispute Resolution (IDR) process.
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Provide day-to-day guidance, oversight and mentoring to compliance juniors within the team.
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Lead the delivery of compliance and internal audit activities across the business.
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Conduct and oversee internal audits, control testing and loan file reviews, ensuring findings are robust and well-evidenced.
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Own and maintain compliance registers, records and action plans, escalating material risks as they arise.
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Review and update policies, procedures and compliance documentation.
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Coordinate and drive monthly compliance monitoring activities and reporting.
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Prepare audit working papers, findings and recommendations, and present these to key stakeholders.
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Support and help facilitate Compliance Committee meetings and broader governance activities.
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Coordinate compliance training programs and maintain training records across the business.
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Lead engagement with external auditors and manage regulatory information requests.
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Monitor regulatory developments, assess business impact and drive continuous improvement initiatives.
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Apply your capabilities within a highly-technology-focused environment.
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You'll Thrive Here If You Have
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Experience in compliance, audit, risk, governance or quality assurance,



ideally in financial services or another regulated industry.
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Demonstrated experience managing complex or escalated client complaints, ideally through an IDR/EDR process.
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Experience providing guidance, direction or mentoring to junior team members.
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Strong organisational skills and exceptional attention to detail.
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Excellent written and verbal communication skills, with the confidence to engage senior stakeholders.
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Confidence owning policies, documentation and reporting with minimal oversight.
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A proactive, solutions-focused mindset.
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Strong analytical and problem-solving skills.
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High levels of integrity and accountability.
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A relevant qualification in Business, Compliance, Risk or a related field is highly regarded.
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What's on Offer
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Full-time role based on the Gold Coast.
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A high-trust role with genuine autonomy and influence over compliance outcomes.
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The opportunity to build your career with Australia's largest privately-owned finance aggregator.
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A supportive, values-driven team environment.
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How to Apply
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If you're an experienced compliance or audit professional ready to step into a senior, high-trust role within a quick-paced, values-led finance business, we'd love to hear from you. Click Apply Now and submit your resume and a short cover letter outlining your interest in the role.
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📌 Senior Compliance & Audit Officer (Gold Coast)
🏢 Ausloans Finance Group
📍 Gold Coast