Job Description
Required Skills
n
n
ServiceNow
ITOM
n
CMDB
implementation, governance, and
n maintenance
n
Common Service
n Data Model (CSDM)
n
Vulnerability
n Response
n
Security
n Incident Response (SIR)
n
n
Certifications
n
n
Current
n ServiceNow Certified System Administrator (CSA)
– Mandatory
n
Certified
n Implementation Specialist (CIS)
– Preferred
n
n
The ideal candidate should have robust hands-on experience in
n implementing and supporting ServiceNow ITOM and Security Operations modules, as
n well as expertise in CMDB health, CSDM adoption, and service mapping. The
n resource should be capable of engaging with business and technical stakeholders
n and delivering quality outcomes
n