Job Description
Job Description:
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Required Skills
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ServiceNow
ITOM
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CMDB
implementation,
n governance, and maintenance
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Common
n Service Data Model (CSDM)
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Vulnerability
n Response
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Security
n Incident Response (SIR)
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Certifications
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Current
n ServiceNow Certified System Administrator (CSA)
– Mandatory
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Certified
n Implementation Specialist (CIS)
– Preferred
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The ideal candidate should have solid hands-on experience in
n implementing and supporting ServiceNow ITOM and Security Operations modules, as
n well as expertise in CMDB health, CSDM adoption, and service mapping. The
n resource should be capable of engaging with business and technical stakeholders
n and delivering quality outcomes.
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