Job Description
Hey there!
n We're Fever, the world's leading tech platform for culture and live entertainment.
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Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
n Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
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Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
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To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
n Ready to be part of the experience?
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Now, let's discuss this role and what you will do to help achieve Fever's mission.
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About the Role:
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We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.
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In this role, you will work from
early-stage definition to final execution
, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.
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Key Responsibilities
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1. End-to-End Ownership of Complex Events
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Lead the operational strategy of large-scale, high-complexity events
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Own projects from early planning stages through execution
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Ensure delivery meets both partner expectations and internal standards
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2. Operational Strategy & Design (0→1)
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Translate partner needs into scalable operational models
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Design processes, workflows, and tools from scratch when needed
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Define how the event should be run — not just how to execute it
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3. Problem Solving in Ambiguous Environments
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Break down complex, undefined problems into actionable plans
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Anticipate operational risks and design mitigation strategies
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Make decisions with incomplete information
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4. Cross-functional Leadership
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Work closely with Sales, Originals, Product, and local Operations teams
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Align multiple stakeholders around a clear execution plan
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Act as the main operational point of contact for key partners
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5. Execution Oversight
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Ensure that designed solutions are effectively implemented on the ground
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Support local teams in executing complex setups
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Step in when needed to unblock critical issues
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What Success Looks Like:
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Complex events are delivered
without relying on existing playbooks
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New operational models are
designed, tested, and reused
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Partners see Fever as a
strategic operator, not just an executor
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Ambiguity is reduced through
clear structure and decision-making
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Projects move forward
without constant supervision or escalation
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About You:
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Experience
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2–5 years of experience in:
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Top-tier consulting (MBB or similar), OR
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Strategy & Operations roles in high-growth companies
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Proven experience solving
complex, ambiguous problems
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Experience leading projects end-to-end
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Skills & Mindset
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Structured problem solver
: you break down complexity into clear actions
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Builder mentality
: you create solutions where none exist
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High ownership
: you operate independently with minimal guidance
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Strategic + execution balance
: you can design and implement
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Strong stakeholder management
: you influence without authority
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Nice to Have
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Experience in operational environments (logistics, marketplaces, large-scale ops)
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Exposure to live events or large-scale physical operations
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Analytical skills (Excel, SQL) are a plus
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Languages
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Fluent English required
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What We Offer:
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Ownership of the most complex and strategic projects in the company
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High visibility and direct exposure to senior leadership
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The prospect to build operations from scratch at global scale
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A fast-paced environment with real autonomy and impact
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Benefits & Perks:
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Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
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Opportunity to have a real impact in a high-growth global category leader
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40% discount on all Fever events and experiences
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Home office friendly
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Responsibility from day one and professional and personal growth
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Excellent work environment with a young, international team of talented people to work with!
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Health insurance and other benefits such as Versatile remuneration with a 100% tax exemption
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Wellhub
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English Lessons
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Possibility to receive in advance part of your salary by Payflow
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📌 Operations Strategy Manager (Global Events) (Melbourne)
🏢 FeverUp
📍 Melbourne