Job Description
MEKĖ Baby is an Australian premium baby-feeding and parenting brand on a growth trajectory.
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We're expanding across DTC and major retail partners, and we're looking for a
Warehouse Assistant
to join our growing team and help keep our products moving, our customers happy and our warehouse running smoothly.
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This is a hands-on role for someone who is
highly organised, reliable, practical and takes pride in doing things properly.
WAREHOUSE ASSISTANT MEKĖ Baby | Melbourne What you'll be doing Warehouse & Fulfilment n
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Pick and pack Shopify customer orders accurately and efficiently
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Prepare wholesale and retail orders for dispatch
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Receive, check and put away incoming stock
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Maintain an organised and efficient warehouse
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Assist with stock counts and inventory management
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Prepare products and cartons for courier collection
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Help keep warehouse processes clean, organised and consistent
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Shopify & Customer Orders n
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Process and manage Shopify orders
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Check orders for accuracy before dispatch
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Assist with fulfilment and shipping issues
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Update order information when required
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Help ensure customers receive the right product, on time
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Returns & Quality Control n
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Process customer returns and warranty items
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Inspect returned products and identify faults or damage
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Photograph and document product issues
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Complete basic QC checks on products and stock
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Escalate recurring product or quality issues to the team
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Help identify patterns in returns and customer complaints
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General Operations n
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Assist with stock transfers and inventory movements
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Help with product assembly,
labelling and packaging when required
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Support new product launches and campaign fulfilment
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Assist the wider team with operational tasks as the business grows
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Who we're looking for n
You'll be someone who:
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Is
extremely organised and detail-oriented
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Works quickly without sacrificing accuracy
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Is reliable and takes ownership of their work
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Is comfortable working independently
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Has a practical,
I'll figure it out
attitude
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Takes pride in presentation and getting things right
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Is physically comfortable with warehouse work, including lifting boxes
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Has strong attention to detail when checking products and orders
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Communicates clearly and works well with a small, fast-moving team
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Experience with any of the following is a bonus: n
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Shopify
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Warehouse management
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Pick & pack
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E-commerce fulfilment
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Inventory management
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Returns / warranty processing
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Quality control
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Courier platforms
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Wholesale or retail operations
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You don't need to know everything. We can train the right person.
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What matters most is that you're
switched on, reliable, organised and care about doing a great job.
Why MEKĖ? n
MEKĖ Baby is building a current standard in baby feeding and parenting.
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We're an ambitious Australian brand with a growing customer base, major retail expansion and big plans internationally.
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You'll be joining at an exciting stage of the business, where the work you do will have a genuine impact.
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If you love being organised, getting things done and being part of a growing brand,
we'd love to hear from you.
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