Job Description
n
Your Lovisa Opportunity:
n
Lovisa is looking for an experienced
Senior Digital Manager
to lead the delivery, performance and continuous evolution of our eCommerce and digital platforms.
n
This is a senior technology leadership role where you'll sit at the intersection of
digital, technology and commercial outcomes
. You'll own the prioritisation, planning and governance of our digital platform roadmap, translating business priorities into scalable, high-performing technology solutions that support Lovisa's continued global growth.
n
Reporting to the
Chief Information Officer
and working closely with the
Chief Digital Officer
, you'll provide enterprise-level leadership across our digital program of work, while remaining close enough to the technology and technical detail to influence architecture, delivery and platform decisions.
n
You'll lead and mentor a small, high-performing team and work closely with engineering, IT delivery, architecture and solutions teams to deliver fast, frictionless digital experiences for our customers.
About the role:
Digital strategy & roadmapn
n
n
Help shape Lovisa's technical strategy and roadmap for eCommerce and digital platforms.
n
n
Identify new platform capabilities, technologies and opportunities to support digital growth.
n
n
Establish and monitor KPIs to improve site usability, customer experience and conversion.
n
n
Champion experimentation, innovation and continuous improvement, always keeping the customer at the centre.
n
Platform & Technical Deliveryn
n
n
Own and prioritise the digital development backlog.
n
n
Translate business needs into scalable technical solutions.
n
n
Provide input into architecture, design and code reviews.
n
n
Oversee eCommerce platform management, support and integrations.
n
n
Manage digital platforms including
Klaviyo, Lexer, Shippit
and third-party services.
n
n
Lead current features,



enhancements and automation delivery.
n
n
Ensure digital platforms integrate effectively with ERP, warehouse and logistics systems.
n
n
Oversee QA, testing and platform upgrades.
n
n
Provide support and leadership for critical P1 incidents.
n
Commercial & vendor managementn
n
n
Manage relationships and commercial outcomes with third-party technology and delivery partners.
n
n
Ensure digital initiatives are delivered effectively, on time and within budget.
n
n
Support governance and reporting across project progress, risks, issues, dependencies and budgets.
n
Leadership & culturen
n
n
Lead, coach and mentor a high-performing digital delivery team.
n
n
Provide technology and application leadership across the eCommerce and digital function.
n
n
Build a culture of accountability, transparency, collaboration and continuous improvement.
n
Stakeholder & risk managementn
n
n
Communicate delivery risks, dependencies and issues clearly to senior IT and business stakeholders.
n
n
Lead senior stakeholder communication through key releases and transitions.
n
n
Act as a trusted technology advisor to the
Chief Digital Officer
on platform strategy, priorities and delivery capability.
n
What you'll bring
n
n
n
7+ years' technical platform experience, including 5+ years with
Shopify Plus
or similar.
n
n
Strong eCommerce delivery experience across platforms, integrations and digital ecosystems.
n
n
Front-end development skills across
HTML, CSS, JavaScript, React and SQL
.
n
n
Experience with
APIs,



third-party integrations and cloud technologies
.
n
n
Strong understanding of
UX/UI, digital compliance and software development methodologies
.
n
n
Proven leadership experience, with the ability to lead and mentor high-performing teams.
n
n
Strong stakeholder management, communication and commercial skills.
n
n
Excellent analytical, problem-solving and attention-to-detail skills.
n
n
Bachelor's degree in IT or a related field
n
Benefits
n
You'll have the opportunity to make a real impact, influence our digital strategy and work across a highly collaborative global technology and digital environment.
n
n
n
Join a global business offering endless career opportunities.
n
n
Supportive, diverse and inclusive team environment.
n
n
Strong culture – we truly harness our
10+1 Culture Commitments
.
n
n
Paid Birthday Leave.
n
n
Generous 50% discount on Lovisa products.
n
n
Free gym membership.
n
n
Attractive Referral Rewards Incentive Program.
n
n
Modern HQ with a fully stocked kitchen on Glenferrie Road, close to everything you need on your doorstep.
n
n
Personal Development & Succession Plans.
n
Why Lovisa
n
Lovisa is a global, fashion-forward jewellery brand that has been setting trends since launching in Australia in ****. Today, we're proud to have over
1,100 stores across 50+ markets
, with ambitious plans for continued global growth.
n
As an ASX-listed retailer, we're driven by innovation, collaboration and our people. Join a fast-paced global business where you'll have the opportunity to build your career, take on new challenges and grow with us as we continue to expand worldwide.
n
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.
n

📌 Senior Digital Manager (Melbourne)
🏢 Lovisa
📍 Melbourne