Job Description
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The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.
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ESSENTIAL RESPONSIBILITIES & DUTIES:
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Administer, configure, and optimize Salesforce to support customer operations workflows.
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Maintain data integrity by managing deduplication, validation rules, and automation processes.
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Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
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Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
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Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
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Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
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Maintain clear documentation of system configurations, workflows, and processes.
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Ensure compliance with company security policies, data governance standards, and regulatory requirements.
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Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.
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QUALIFICATIONS & SKILLS:
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Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).
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Experience with Salesforce reports, dashboards, and data management.
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Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).
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Ability to troubleshoot technical issues and provide transparent, timely end-user support.
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Strong analytical and problem-solving skills with keen attention to detail.
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Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.
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Minimum 2 years of experience in Salesforce administration.
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Salesforce certifications required.
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📌 Propertybase Client Services Specialist (Launceston)
🏢 Lone Wolf Technologies, Inc. ®
📍 Launceston