Job Description
Company Description
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Maven Dental Booragoon
is looking for a friendly and customer-focused
Receptionist
to join our team on a full-time basis.
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As the first point of contact for our patients, you'll play a vital role in creating a welcoming and positive experience from the moment they walk through the door. Working alongside a supportive team of dental professionals, you'll help keep the practice running smoothly while building genuine relationships with our patients and ensuring they receive exceptional service every step of the way.
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If you're organised, personable, and thrive in a busy environment, we'd love to hear from you.
Job Description
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As the face of the practice, you'll play a key role in creating a positive patient experience while ensuring the smooth day-to-day running of our front desk. This is a fantastic opportunity for someone who enjoys building relationships, thrives in a quick-paced environment, and takes pride in providing outstanding customer service.
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Key Responsibilities
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Greeting patients and creating a warm, welcoming environment
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Managing incoming phone calls and responding to patient enquiries
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Scheduling and confirming appointments
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Processing payments and managing patient accounts
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Maintaining accurate patient records and data entry
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Coordinating patient recalls and follow-up appointments
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Supporting clinicians and the wider practice team with administrative tasks
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Managing daily front desk operations and ensuring a seamless patient experience
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Qualifications
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To be successful in this role, you will have:
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Previous experience in reception, administration, customer service or a similar role
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Previous experience working with D4W
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Exceptional communication and interpersonal skills
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A friendly, positive and professional attitude
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Strong organisational skills and attention to detail
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The ability to multitask and work efficiently in a busy environment
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Confidence using computer systems and learning new software
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A genuine passion for helping people and delivering excellent customer service
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Additional Information
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Why Join Maven Dental Booragoon?
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Join a supportive and experienced team
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Full-time, stable employment
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Modern practice environment
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Opportunities for ongoing training and development
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Be part of Australia's largest dental support organisation
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Work in a role where you can make a real difference to patients every day
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If you're looking for a rewarding role with a great team and a practice that genuinely values its people, we'd love to hear from you.
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Apply now and become part of the Maven Dental Booragoon team.
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Maven Dental is proudly part of the Abano Healthcare Group.