Job Description
Description
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Rentokil is looking for an organised
Service Planner
with strong administrative and communication skills to join the team in
Perth
on a full-time basis.
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At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet every day.
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The core responsibilities in this role include:
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Organisation and scheduling of regular field service activities in Pest control
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Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
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Organise installations and jobs for completion within divisional time frames and expectations
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Respond to customer
enquiries/complaints
on service and where required as well as arrange necessary non-routine service calls
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Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
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Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
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Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
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Maintain reporting spreadsheets within timeframes
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The ideal candidate will have:
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Excellent phone etiquette
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Strong written and verbal communication skills
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Strong computer skills
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Ability to give explicit instructions
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Strong collaboration skills
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Strong time management skills




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Previous experience in a similar role, or fast-paced office environment
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Benefits of being part of the Rentokil Initial team:
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Working for the world's largest pest control company
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Mobile phone
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Employee cash incentive programs & bonuses
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Comprehensive induction and training
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Access to employee assistance program, for you and your family
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Ongoing learning and development
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Career Progression, many of our employees have expanded into other roles across the company
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About Rentokil Initial
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At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
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From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.
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We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.
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Employees Testimonial -
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"The team culture is inclusive, family-oriented and feels like a small business even though it is global"
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Lisa Craker
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"I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day."
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Matt Jones
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"The onboarding and training I've received has been amazing." At Rentokil Initial, there's a real focus on teamwork, collaboration, support and communication."
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Renay Fagan

📌 Service Planner - Pest Control (Perth)
🏢 Rentokil Initial
📍 Perth