Job Description
Job Brief:
n Position: Technical Service Representative
n Location: Smithfield, NSW ****
n Job type: Full Time | 38 hours/week
n Salary Range: 80K AUD to 85K AUD
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Expon is a Sydney based company supplying Antas(R) construction sealants and adhesives in Australia. Our products are used in applications including the construction and installation of precast panels; facade; windows and doors; kitchen and bathrooms; roofing and waterproofing.
Responsibilities:
n Providing technical support to customers in selecting and using of Expon construction sealant products including:
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Testing and evaluating construction sealant products;
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Organising and maintaining lab equipment and workplace, maintaining compliance to regulations and protocols in safety;
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Evaluating customer project requirements, selecting and testing Expon products for compatibility;
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Preparing samples, colour charts, test reports and application guidelines for customers;
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Attending construction site to collect samples, to provide application guidelines and to conduct onsite testing.
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Developing and maintaining technical documentations to support business development including:
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Authoring and updating Technical Datasheet and Safety Datasheet for Expon products;
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Preparing and distributing regular technical communications for Expon products and applications;
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Maintaining company's chemical ledger for compliance;
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Documenting and updating testing and application procedures.
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Participating in product development by:
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Communicating with internal team and external partners for demand and technical requirements of recent construction chemical products;
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Testing and evaluating product samples;
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Following market trend and innovative technologies related construction sealants.
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Specifying Expon products for upcoming projects by:
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Communicating engineers, designers and specifiers for technical specifications required for construction sealants;
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Developing specification documents as required;
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Preparing customised proposals for technical approval of Expon products.
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Skills Required:
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Minimum 1 year experience in developing, testing and evaluating of industrial sealants and adhesives.
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Minimum 1 year experience in construction industry. Familiar with the application of sealants and adhesives in construction.
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Knowledge of the requirements for construction sealants in National Conduction Code (NCC), relevant Australian, international and industrial standard.
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Minimum bachelor's degree in engineering or science relevant to chemistry or construction.
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Strong communication skill. Minimum 1 year of previous customer or technical service experience.
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