Job Description
About ACCORD CARE
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nACCORD CARE provides Supported Independent Living, in-home care, and community-based disability supports under the NDIS.n
nWe focus on:n
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Structured, consistent support delivery
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Clear care planning and clinical guidance
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Trained teams working in high-responsibility environments
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Safe, person-centered care that maintains dignity and independence
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High-Intensity SIL Support Role – Complex Care Setting
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nThis is a high-responsibility Supported Independent Living (SIL) role supporting a participant with complex physical care needs in Ferntree Gully.n
nYou will work as part of a consistent, trained support team delivering structured, hands-on care where safety, accuracy, and calm decision-making are essential every shift.n
nThis is not a general disability support role. It requires experience in high physical support or complex care environments and the ability to confidently follow clinical care plans in a structured home setting.n
What Your Shift Will Involve
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nYou will be responsible for delivering safe, structured care including:n
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Providing personal care including hygiene, grooming, and daily living support
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Performing safe manual handling and hoist transfers (2:1 support where required)
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Supporting mobility using assistive equipment such as wheelchairs, pressure care mattresses, and adjustable beds
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Assisting with meal preparation including modified diets and dysphagia-aware support
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Providing continence care and supporting skin integrity management
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Completing pressure care routines and scheduled repositioning
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Monitoring participant wellbeing and escalating any changes immediately
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Supporting household tasks including cleaning and laundry
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Following detailed care plans, risk management strategies, and escalation procedures at all times
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Completing accurate documentation during and after shifts
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What Success Looks Like
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nSuccess in this role means:n
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Consistently delivering safe, reliable high-intensity care
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Maintaining participant stability and comfort across shifts
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Identifying and escalating changes in condition early and accurately
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Working effectively within a structured SIL team environment
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Strict adherence to care plans, clinical guidance, and safety protocols
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This Role Suits You If You Are
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Calm, reliable, and confident in high-responsibility care environments
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Experienced in high physical support, complex care, or SIL settings
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Comfortable following structured clinical care plans and escalation pathways
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Strong in communication and teamwork within care environments
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Committed to maintaining dignity, safety, and consistency in care delivery
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This Role May NOT Suit You If You
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Prefer low-responsibility or routine-only care work
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Are not confident with manual handling or complex care requirements
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Struggle to follow structured procedures and clinical direction consistently
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Essential Requirements
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Certificate III or IV in Disability, Individual Support, Aged Care, or equivalent
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Experience in high physical support or complex care environments
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Manual handling and hoist experience
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Experience with personal care, continence care, and meal assistance
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Strong understanding of care plans, scope of practice, and escalation procedures
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Current NDIS Worker Screening Check (or willingness to obtain)
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Current First Aid & CPR (or willingness to obtain)
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Full Australian working rights
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Desirable Experience
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Experience in Supported Independent Living (SIL) settings
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Knowledge of dysphagia and swallowing risk management
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Nursing or clinical background
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What We Offer
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Competitive pay rates
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12% superannuation
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5 weeks annual leave (for eligible roles)
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Onsite training and structured onboarding for complex care environments
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Ongoing support and supervision
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Clear career progression pathways within disability services
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Stable, consistent shift scheduling within a supportive team environment
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Apply Now
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nIf you are an experienced Disability Support Worker or PCA who thrives in high-intensity care environments and is committed to delivering secure, structured, person-centered support, we would like to hear from you.n
nPlease submit your resume outlining relevant experience.n
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📌 Disability Support Worker-Complex Care (Melbourne)
🏢 Accord Care
📍 Melbourne