Job Description
Company Description
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Intellihub is committed to simplifying the energy transition – as a leader in smart metering across ANZ and innovator of solar, battery, EV, virtual power plant and home electrification solutions.
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With strong leadership supporting you, a career at Intellihub is defined by flexibility, growth and a deeply fulfilling experience. We're changing energy – bring yours.
Job Description
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As the Embedded Sales Delivery Specialist, reporting to the Head of Embedded Sales Delivery, you will play a key role in helping our sales function deliver for customers. You'll support the end-to-end execution of metering projects - making sure orders are processed, tracked, and completed accurately and on time.
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This is a 12-month max term role with potential of converting to permanent as the team grows.
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Ensure all customer orders are accurately entered into the system and processed in a timely manner.
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Create and manage internal service orders in the field delivery system to support accurate and timely completion by field teams.
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Validate completed orders through QA processes and reconcile them against project orders to ensure accuracy and completeness.
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Manage customer enquiries through the inbox and resolve issues in a timely manner, aiming for first-time resolution.
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Maintain asset registers, monitor data quality, and support month-end billing activities.
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Prepare electrical safety certificates in NSW, ACT and VIC to meet regulatory requirements and coordinate site returns for meter commissioning.
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Qualifications
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Tertiary qualifications in business, data analytics or related discipline.
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1–3 years' experience in operations, data processing or customer support (energy sector a bonus).
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Ability to navigate Excel with ease and
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Experience in data management, processing, analysis including direct customer contact and query resolution experience.
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Demonstrate excellent problem analysis and problem-solving skills.
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Demonstrate the ability to remain calm, tolerant, and qualified in a stressful and demanding environment.
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Additional Information
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Build hands-on experience across sales operations, data and customer delivery you can take anywhere.
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Get a foot in the door with Intellihub, a trusted and established player in the energy market, working at the centre of a rapidly evolving industry.
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This is a
12-month fixed term role
where you can gain real end-to-end exposure that sets you up for your next role.
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